{"id":3525,"date":"2021-01-06T01:20:13","date_gmt":"2021-01-05T17:20:13","guid":{"rendered":"http:\/\/www.salesforcecrm.cn\/?p=3006"},"modified":"2021-01-06T01:20:13","modified_gmt":"2021-01-05T17:20:13","slug":"%e9%87%91%e8%9e%8d%e6%9c%8d%e5%8a%a1%e4%ba%91%e6%95%b0%e6%8d%ae%e6%a8%a1%e5%9e%8b%e5%9f%ba%e7%a1%80%e7%9f%a5%e8%af%86-%e5%90%91%e4%bf%9d%e9%99%a9%e7%b4%a2%e8%b5%94%e6%89%93%e4%b8%aa%e6%8b%9b-2","status":"publish","type":"post","link":"http:\/\/www.ponybai.com\/?p=3525","title":{"rendered":"\u91d1\u878d\u670d\u52a1\u4e91\u6570\u636e\u6a21\u578b\u57fa\u7840\u77e5\u8bc6 &#8211; \u5411\u4fdd\u9669\u7d22\u8d54\u6253\u4e2a\u62db\u547c"},"content":{"rendered":"<h2 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id=\"bump-dent-scratch\"><span>\u51f9\u51f8\uff0c\u51f9\u75d5\uff0c\u5212\u75d5<\/span><\/h2>\n<p><span>\u8fd8\u8bb0\u5f97\u7b2c\u4e8c\u5355\u5143\u7684\u745e\u79cb\u5417\uff1f\u5979\u6700\u8fd1\u4e0e\u4e08\u592b\u5948\u6770\u5c14\uff08Nigel\uff09\u4e00\u8d77\u53d1\u751f\u4e86\u4e00\u8d77\u4ea4\u901a\u4e8b\u6545\uff0c\u649e\u574f\u4e86\u6c7d\u8f66\u7684\u6321\u98ce\u73bb\u7483\uff0c\u9700\u8981\u5c06\u6c7d\u8f66\u62d6\u8d70\u3002Esperanza Fulton\u770b\u5230\u4e8b\u6545\u53d1\u751f\u65f6\uff0c\u6b63\u5728\u9a91\u81ea\u884c\u8f66\u4e0a\u73ed\u3002\u4e3a\u8fd9\u4e2a\u7ec6\u8282\u6dfb\u52a0\u4e66\u7b7e\uff1a\u6211\u4eec\u5f88\u5feb\u5c06\u5bf9\u5176\u8fdb\u884c\u91cd\u8bbf\u3002<\/span><\/p>\n<p><img decoding=\"async\" class=\"image image-block image-center\" src=\"https:\/\/res.cloudinary.com\/hy4kyit2a\/f_auto,fl_lossy,q_70\/learn\/modules\/insurance-for-financial-services-cloud-data-model\/say-hello-to-insurance-claims\/images\/bd3dabfb01eca7a17052b6dcf5b583f7_pasted-20-image-200-20-14.png\" alt=\"\u4e00\u573a\u8f66\u7978\u7684\u573a\u666f\u3002\" \/><\/p>\n<p><span>\u96f7\u5207\u5c14\uff08Rachel\uff09\u6253\u7535\u8bdd\u7ed9\u79ef\u4e91\u4fdd\u9669\u516c\u53f8\uff08Cumulus Insurance\uff09\uff0c\u5e76\u628a\u4ed6\u5f15\u5230Zaw\uff0c\u60a8\u4f1a\u8bb0\u5f97\u7b2c1\u5355\u5143\u4e2d\u7684\u79ef\u4e91\u5ba2\u6237\u670d\u52a1\u4ee3\u7406\u5546\u3002Zaw\u5f88\u9ad8\u5174\u534f\u52a9Rachel\u63d0\u51fa\u7d22\u8d54\u3002<\/span><\/p>\n<p><span>Zaw\u68c0\u67e5\u4e86Rachel\u7684\u653f\u7b56\uff0c\u53d1\u73b0\u8def\u8fb9\u63f4\u52a9\u5df2\u6db5\u76d6\u5728\u5185\u3002Zaw\u8fd8\u6ce8\u610f\u5230Nigel\u662fRachel\u4fdd\u9669\u5355\u7684\u4fdd\u5355\u53c2\u4e0e\u8005\u3002\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"image image-block image-center\" src=\"https:\/\/res.cloudinary.com\/hy4kyit2a\/f_auto,fl_lossy,q_70\/learn\/modules\/insurance-for-financial-services-cloud-data-model\/say-hello-to-insurance-claims\/images\/1cd65ac9e512a3ac43c3ba78fc4eaac9_data-20-model-2015.png\" alt=\"\u8be5\u56fe\u663e\u793a\u4e86\u4fdd\u9669\u5355\uff0c\u4fdd\u9669\u5355\u8d44\u4ea7\uff0c\u5ba2\u6237\u8d22\u4ea7\uff0c\u4fdd\u9669\u5355\u627f\u4fdd\u8303\u56f4\u548c\u4fdd\u9669\u5355\u53c2\u4e0e\u4eba\u5bf9\u8c61\u4e2d\u5305\u542b\u7684\u4fe1\u606f\uff0c\u4ee5\u53ca\u5b83\u4eec\u4e4b\u95f4\u7684\u76f8\u4e92\u5173\u7cfb\u3002\" \/><\/p>\n<h2 id=\"staking-a-claim\"><span>\u63d0\u51fa\u7d22\u8d54<\/span><\/h2>\n<p><img decoding=\"async\" class=\"image image-block image-center\" src=\"https:\/\/res.cloudinary.com\/hy4kyit2a\/f_auto,fl_lossy,q_70\/learn\/modules\/insurance-for-financial-services-cloud-data-model\/say-hello-to-insurance-claims\/images\/f6e11ba8750efb2eb9ad6a7070af7bd7_unnamed-20-5.png\" alt=\"\u6570\u5b57\u4fdd\u9669\u7d22\u8d54\u8868\u3002\" \/><\/p>\n<p><span>Zaw\u53d1\u8d77\u65b0\u7684\u7d22\u8d54\u8bf7\u6c42\u3002\u4ed6\u8f93\u5165\u4e86\u4e8b\u4ef6\u7684\u6240\u6709\u76f8\u5173\u8be6\u7ec6\u4fe1\u606f\uff0c\u5e76\u5c06Rachel\u7684\u6c7d\u8f66\u6dfb\u52a0\u5230\u4e0e\u7d22\u8d54\u76f8\u5173\u7684\u4fdd\u9669\u7d22\u8d54\u8d44\u4ea7\u4e2d\u3002\u4e0b\u56fe\u8868\u793a\u4e86\u5b83\u7684\u6570\u636e\u6a21\u578b\u3002<\/span><\/p>\n<p><img decoding=\"async\" class=\"image image-block image-center\" src=\"https:\/\/res.cloudinary.com\/hy4kyit2a\/f_auto,fl_lossy,q_70\/learn\/modules\/insurance-for-financial-services-cloud-data-model\/say-hello-to-insurance-claims\/images\/c95a36604219f1034b778dbb98ca61cc_data-20-model-2016.png\" alt=\"\u8be5\u56fe\u663e\u793a\u4e86\u4fdd\u9669\u5355\uff0c\u7d22\u8d54\uff0c\u4fdd\u9669\u7d22\u8d54\u8d44\u4ea7\u548c\u4fdd\u9669\u5355\u8d44\u4ea7\u5bf9\u8c61\u4e2d\u5305\u542b\u7684\u4fe1\u606f\u4ee5\u53ca\u5b83\u4eec\u4e4b\u95f4\u7684\u5173\u7cfb\u3002\" \/><\/p>\n<h2 id=\"an-eyewitness-account\"><span>\u76ee\u51fb\u8005\u5e10\u6237<\/span><\/h2>\n<p><span>Zaw\u5c06\u7d22\u8d54\u7684\u53c2\u4e0e\u8005\u8f93\u5165\u7cfb\u7edf\u3002\u8fd8\u8bb0\u5f97\u57c3\u65af\u4f69\u5170\u8428\uff08Esperanza\uff09\uff0c\u8fd9\u662f\u8be5\u90e8\u95e8\u65e9\u671f\u7684\u4e8b\u6545\u7684\u5076\u7136\u89c1\u8bc1\u4eba\uff1f\u5979\u4e5f\u662f\u7d22\u507f\u53c2\u4e0e\u8005\u3002Zaw\u8fd8\u4f5c\u4e3a\u7d22\u507f\u53c2\u4e0e\u8005\u8bb0\u5f55\u4e86\u5979\u7684\u8be6\u7ec6\u4fe1\u606f\u3002\u8ba9\u6211\u4eec\u770b\u770b\u5b83\u7684\u6570\u636e\u6a21\u578b\u662f\u4ec0\u4e48\u6837\u7684\u3002<\/span><\/p>\n<p><img decoding=\"async\" class=\"image image-block image-center\" src=\"https:\/\/res.cloudinary.com\/hy4kyit2a\/f_auto,fl_lossy,q_70\/learn\/modules\/insurance-for-financial-services-cloud-data-model\/say-hello-to-insurance-claims\/images\/073e8a341fd19e83f679cae22daa5b9d_data-20-model-2017.png\" alt=\"\u8be5\u56fe\u663e\u793a\u4e86\u4fdd\u9669\u5355\uff0c\u7d22\u8d54\u548c\u7d22\u8d54\u53c2\u4e0e\u8005\u5bf9\u8c61\u4e2d\u5305\u542b\u7684\u4fe1\u606f\u4ee5\u53ca\u5b83\u4eec\u4e4b\u95f4\u7684\u5173\u7cfb\u3002\" \/><\/p>\n<h2 id=\"case-by-case-basis\"><span>\u5c31\u4e8b\u8bba\u4e8b<\/span><\/h2>\n<p><span>Cumulus Insurance\u4ee5\u4f7f\u5ba2\u6237\u6ee1\u610f\u800c\u611f\u5230\u81ea\u8c6a\uff0c\u5e76\u8981\u6c42\u4e25\u683c\u7684\u670d\u52a1\u6c34\u5e73\u534f\u8bae\uff08SLA\uff09\u6765\u5904\u7406\u7d22\u8d54\u3002Cumulus\u4f7f\u7528Salesforce Service Cloud\u7ba1\u7406SLA\u548c\u91cc\u7a0b\u7891\u3002\u00a0<\/span><\/p>\n<p><span>\u56e0\u6b64\uff0c\u5f53Zaw\u5728\u9053\u8def\u4ea4\u901a\u4e8b\u6545\u540e\u56de\u7b54Rachel\u7684\u6c42\u52a9\u7535\u8bdd\u7ed9\u5ba2\u6237\u652f\u6301\u65f6\uff0c\u4ed6\u4f7f\u7528\u201c\u542f\u52a8\u7b2c\u4e00\u635f\u5931\u901a\u77e5\u201d\uff08FNOL\uff09\u6d41\u7a0b\u6765\u8bb0\u5f55\u4e8b\u6545\u8be6\u7ec6\u4fe1\u606f\u3002FNOL\u6d41\u662fInsurance for Financial Services Cloud\u4e2d\u53ef\u7528\u7684\u8bb8\u591a\u73b0\u6210\u6d41\u4e4b\u4e00\u3002\u7ed3\u679c\u5c06\u81ea\u52a8\u521b\u5efa\u4e00\u4e2a\u65b0\u6848\u4f8b\uff0cZaw\u5c06\u6848\u4f8b\u7f16\u53f7\u63d0\u4f9b\u7ed9Rachel\uff0c\u4ee5\u5907\u5c06\u6765\u8ddf\u8e2a\u4e4b\u7528\u3002<\/span><\/p>\n<p><span>\u96f7\u5207\u5c14\uff08Rachel\uff09\u5f97\u5230\u7684\u521d\u59cb\u635f\u5931\u4f30\u8ba1\u4e3a$ 1000\uff0c\u4f46\u5728\u7d22\u8d54\u89e3\u51b3\u65f6\uff0c\u5df2\u51cf\u4e3a$ 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alt=\"\u8be5\u56fe\u663e\u793a\u4e86\u4fdd\u9669\u5355\uff0c\u7d22\u8d54\uff0c\u7d22\u8d54\u6848\u4ef6\u548c\u6848\u4ef6\u5bf9\u8c61\u4e2d\u5305\u542b\u7684\u4fe1\u606f\u4ee5\u53ca\u5b83\u4eec\u4e4b\u95f4\u7684\u5173\u7cfb\u3002\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u5b66\u4e60\u76ee\u6807\u00a0 \u5b8c\u6210\u672c\u5355\u5143\u540e\uff0c\u60a8\u5c06\u80fd\u591f\uff1a \u786e\u5b9a\u4fdd\u9669\u7d22\u8d54\u7684\u7ec4\u6210\u90e8\u5206\u3002 \u63cf\u8ff0\u5982\u4f55\u5c06\u4e34\u65f6\u4fdd\u5355\u53c2\u4e0e\u8005\uff08\u4f8b\u5982\u4ea4\u901a\u4e8b\u6545\u7684\u89c1\u8bc1\u4eba &hellip; <a href=\"http:\/\/www.ponybai.com\/?p=3525\" class=\"more-link\">\u7ee7\u7eed\u9605\u8bfb<span class=\"screen-reader-text\">\u91d1\u878d\u670d\u52a1\u4e91\u6570\u636e\u6a21\u578b\u57fa\u7840\u77e5\u8bc6 &#8211; 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