{"id":2580,"date":"2020-12-26T22:13:12","date_gmt":"2020-12-26T14:13:12","guid":{"rendered":"http:\/\/www.salesforcecrm.cn\/?p=2580"},"modified":"2020-12-26T22:13:12","modified_gmt":"2020-12-26T14:13:12","slug":"salesforce-b2c-commerce%e9%a1%b9%e7%9b%ae%e7%ae%a1%e7%90%86-%e8%a7%84%e5%88%92b2c%e5%95%86%e5%8a%a1%e5%ae%9e%e6%96%bd","status":"publish","type":"post","link":"http:\/\/www.ponybai.com\/?p=2580","title":{"rendered":"Salesforce B2C Commerce\u9879\u76ee\u7ba1\u7406 &#8211; \u89c4\u5212B2C\u5546\u52a1\u5b9e\u65bd"},"content":{"rendered":"<h2 id=\"learning-objectives\"><span>\u5b66\u4e60\u76ee\u6807<\/span><\/h2>\n<p><span>\u5b8c\u6210\u672c\u5355\u5143\u540e\uff0c\u60a8\u5c06\u80fd\u591f\uff1a<\/span><\/p>\n<ul>\n<li><span>\u8bf4\u660e\u54ea\u4e9b\u91cc\u7a0b\u7891\u5305\u62ec\u5728B2C Commerce\u5b9e\u65bd\u9879\u76ee\u8ba1\u5212\u4e2d\u3002<\/span><\/li>\n<li><span>\u4e3aB2C Commerce\u5b9e\u65bd\u9879\u76ee\u786e\u5b9a\u6709\u6548\u7684\u98ce\u9669\u7ba1\u7406\u7b56\u7565\u3002<\/span><\/li>\n<\/ul>\n<h2 id=\"craft-the-statement-of-work\"><span>\u7f16\u5236\u5de5\u4f5c\u8bf4\u660e\u4e66<\/span><\/h2>\n<p><span>B2C Commerce Express\u706b\u8f66\u53c8\u56de\u6765\u4e86\u3002\u5728\u7ad9\u70b9\u4e4b\u95f4\uff0c\u60a8\u6709\u65f6\u95f4\u5236\u5b9a\u5de5\u4f5c\u8bf4\u660e\u4e66\uff08SOW\uff09\u3002\u660e\u786e\u7f16\u5199\u7684B2C Commerce\u5b9e\u65bd\u9879\u76eeSOW\u5305\u542b\u91cd\u8981\u7684\u9879\u76ee\u8be6\u7ec6\u4fe1\u606f\u5e76\u8bbe\u5b9a\u5207\u5408\u5b9e\u9645\u7684\u671f\u671b-\u8fd9\u589e\u52a0\u4e86\u53d6\u5f97\u6210\u529f\u7684\u53ef\u80fd\u6027\u3002\u5728\u8f83\u9ad8\u7ea7\u522b\u4e0a\uff0c\u5b83\u5360\uff1a\u00a0<\/span><\/p>\n<ul>\n<li><span>\u9879\u76ee\u7279\u5b9a\u7684\u6d3b\u52a8\uff0c\u53ef\u4ea4\u4ed8\u6210\u679c\u548c\u65f6\u95f4\u8868<\/span><\/li>\n<li><span>\u8303\u56f4\u662f\u4ec0\u4e48\uff0c\u4ec0\u4e48\u4e0d\u662f<\/span><\/li>\n<li><span>\u60a8\u7684\u56e2\u961f\uff0c\u5ba2\u6237\u7684\u56e2\u961f\u548c\u7b2c\u4e09\u65b9\u56e2\u961f\u7684\u89d2\u8272\u548c\u804c\u8d23<\/span><\/li>\n<li><span>\u5173\u952e\u5047\u8bbe<\/span><\/li>\n<\/ul>\n<p><span>\u4e3a\u4e86\u786e\u5b9a\u5de5\u4f5c\u8303\u56f4\uff0c\u5408\u4f5c\u4f19\u4f34\u901a\u5e38\u4f7f\u7528\u56fa\u5b9a\u8303\u56f4\u6216\u66f4\u7b3c\u7edf\u7684\u5927\u7eb2\uff08\u201c\u56e2\u961f\u548c\u65f6\u95f4\u201d\u65b9\u6cd5\uff09\u3002\u65e0\u8bba\u9009\u62e9\u54ea\u79cd\u65b9\u5f0f\uff0c\u60a8\u7684SOW\u5fc5\u987b\u8bb0\u5f55\u60a8\u627f\u8bfa\u8981\u5b9e\u73b0\u7684\u6838\u5fc3\u7ad9\u70b9\u529f\u80fd\u3002\u6ca1\u6709\u5b8c\u7f8e\u7684SOW\u6a21\u677f\u3002\u4f46\u662f\u60a8\u53ef\u4ee5\u5728Salesforce\u5408\u4f5c\u4f19\u4f34\u793e\u533a\u4e2d\u627e\u5230\u00a0<\/span><span>\u7279\u5b9a<\/span><span>\u4e8eB2C Commerce\u7684SOW\u6307\u5357\u3002<\/span><\/p>\n<p><span>\u706b\u8f66\u6b63\u5728\u8fc5\u901f\u53d1\u5c55\u5230\u4e0b\u4e00\u4e2a\u8f66\u7ad9\u3002\u60a8\u7684\u56e2\u961f\u5728\u9879\u76eeSOW\u4e0a\u53d6\u5f97\u4e86\u751a\u81f3\u66f4\u597d\u7684\u8fdb\u5c55\u3002\u60a8\u9700\u8981\u4f11\u606f\u4e00\u4e0b\uff0c\u770b\u770b\u60a8\u548cSalesforce\u4e4b\u95f4\u7684\u53e6\u4e00\u4e2aSOW\uff0c\u5373B2C Commerce\u652f\u6301SOW\u3002\u5b83\u5217\u51fa\u4e86\u60a8\u4eceSalesforce\u8d2d\u4e70\u7684\u4e13\u4e1a\u670d\u52a1\u652f\u6301\u5c0f\u65f6\u603b\u6570\u3002\u60a8\u5728\u94f6\u884c\u6709\u5f88\u591a\u65f6\u95f4\uff0c\u53ef\u4ee5\u8d4e\u56de\u4e00\u4e9b\u65f6\u95f4\uff0c\u8ba9Professional Services\u67e5\u770b\u60a8\u7684\u9879\u76eeSOW\u3002\u4e13\u4e1a\u670d\u52a1\u56e2\u961f\u4f1a\u4ed4\u7ec6\u68c0\u67e5\u4f30\u8ba1\u503c\uff0c\u589e\u52a0\u5047\u8bbe\u5e76\u8fdb\u884c\u6574\u4f53\u68c0\u67e5\u3002\u4ed6\u4eec\u5b9d\u8d35\u7684\u53cd\u9988\u610f\u89c1\u662f\u7f13\u89e3\u98ce\u9669\u5fc5\u4e0d\u53ef\u5c11\u7684\uff0c\u56e0\u6b64\u503c\u5f97\u4ed8\u51fa\u5f88\u5c0f\u7684\u4ee3\u4ef7\u3002\u00a0<\/span><\/p>\n<p><span>\u4ed6\u4eec\u6dfb\u52a0\u4e86\u4e00\u4e9b\u66f4\u5173\u952e\u7684\u5047\u8bbe\uff1a<\/span><\/p>\n<ul>\n<li><span>\u8be5\u9879\u76ee\u5305\u62ecSRA\u3002<\/span><\/li>\n<li><span>NTO\u7684\u4e1a\u52a1\u7528\u6237\u5fc5\u987b\u5b8c\u6210Salesforce B2C Commerce\u7ba1\u7406\u5e97\u9762\u8bfe\u7a0b\u3002<\/span><\/li>\n<li><span>NTO\u8d1f\u8d23\u6d4b\u8bd5\u6570\u636e\uff0c\u6570\u636e\u9a8c\u8bc1\u548c\u7528\u6237\u9a8c\u6536\u6d4b\u8bd5\uff08UAT\uff09\u6d4b\u8bd5\u7528\u4f8b\u3002<\/span><\/li>\n<\/ul>\n<h2 id=\"plan-the-milestones\"><span>\u8ba1\u5212\u91cc\u7a0b\u7891<\/span><\/h2>\n<p><span>\u5728\u60a8\u5230\u8fbe\u4e0b\u4e00\u4e2a\u8f66\u7ad9\u4e4b\u524d\uff0c\u8fd8\u6709\u66f4\u591a\u7684\u5185\u5bb9\u8981\u8bb2\u3002\u60a8\u4f1a\u82b1\u8d39\u65f6\u95f4\u6765\u5236\u5b9a\u9879\u76ee\u8ba1\u5212\u3002\u60a8\u5df2\u7ecf\u77e5\u9053\u5982\u4f55\u521b\u5efa\u5e97\u9762\u9879\u76ee\u8ba1\u5212\u3002\u73b0\u5728\u662f\u65f6\u5019\u786e\u4fdd\u60a8\u7684\u9879\u76ee\u8ba1\u5212\u8003\u8651\u5230\u6240\u6709\u5178\u578b\u7684B2C Commerce\u7279\u5b9a\u91cc\u7a0b\u7891\u3002\u00a0<\/span><\/p>\n<table class=\"featureTable sort_table\">\n<tbody class=\"tbody\">\n<tr>\n<td><span>\u9879\u76ee\u91cc\u7a0b\u7891<\/span><\/td>\n<td><span>\u7ec6\u8282<\/span><\/td>\n<\/tr>\n<tr>\n<td><span>\u73b0\u573a\u51c6\u5907\u60c5\u51b5\u8bc4\u4f30\uff08SRA\uff09\u5ba1\u6838<\/span><\/td>\n<td><span>SRA\u662fSalesforce B2C Commerce\u4e13\u4e1a\u670d\u52a1\u56e2\u961f\u5bf9\u9879\u76ee\u7684\u6301\u7eed\u5ba1\u67e5\u3002\u5b83\u4ece\u9879\u76ee\u542f\u52a8\u5f00\u59cb\uff0c\u76f4\u5230\u542f\u52a8\u3002\u5982\u679c\u60a8\u7684\u5ba2\u6237\u9009\u62e9\u5c06SRA\u6dfb\u52a0\u5230\u9879\u76ee\u4e2d\uff0c\u5219\u4f1a\u4ea7\u751f\u989d\u5916\u8d39\u7528\u3002<\/span><\/p>\n<p><span>SRA\u7531\u4ee5\u4e0b\u90e8\u5206\u7ec4\u6210\uff1a<\/span><\/p>\n<ul>\n<li><span>\u89c4\u8303\u5ba1\u67e5\uff1a\u5bf9\u9879\u76ee\u8fdb\u884c\u5168\u9762\u7684\u5916\u90e8\u5ba1\u67e5\uff0c\u5305\u62ec\u89c4\u8303\u6587\u6863\uff0c\u7ad9\u70b9\u8bbe\u8ba1\uff0c\u6570\u636e\u6a21\u578b\u548c\u9879\u76ee\u51c6\u5907\u60c5\u51b5\u3002<\/span><\/li>\n<li><span>Launch Gate\uff1a\u6784\u5efa\u540e\u7684\u8bc4\u4f30\u3002<\/span><\/li>\n<\/ul>\n<p><span>\u5728\u8fdb\u5165Launch Gate\u4e4b\u524d\uff0c\u7ecf\u8fc7\u4e24\u8f6e\u89c4\u683c\u5ba1\u67e5\u5e76\u4e0d\u7f55\u89c1\u3002<\/span><\/td>\n<\/tr>\n<tr>\n<td><span>\u8bbe\u8ba1\u4f5c\u54c1\u653e\u4e0b\u65f6\u95f4\u8868<\/span><\/td>\n<td><span>\u8bbe\u8ba1\u4f5c\u54c1\u901a\u5e38\u6d89\u53ca\u51e0\u8f6e\u5ba1\u67e5\u548c\u4fee\u8ba2\u3002\u7559\u51fa\u8db3\u591f\u7684\u65f6\u95f4\u6765\u5bb9\u7eb3\u60a8\u5728\u9879\u76eeSOW\u4e2d\u6307\u5b9a\u7684\u5168\u90e8\u56de\u5408\u6570\u3002<\/span><\/td>\n<\/tr>\n<tr>\n<td><span>\u7b2c\u4e09\u65b9\u6574\u5408<\/span><\/td>\n<td><span>\u5982\u679c\u60a8\u6216\u60a8\u7684\u5ba2\u6237\u8ba1\u5212\u4f7f\u7528\u6280\u672f\u5408\u4f5c\u4f19\u4f34\u6765\u6574\u5408\u4efb\u4f55\u7b2c\u4e09\u65b9\u96c6\u6210\uff0c\u8bf7\u63d0\u4f9b\u76f8\u5173\u65e5\u671f\u548c\u76f8\u5173\u6027\u3002\u4f5c\u4e3a\u9879\u76ee\u7ecf\u7406\uff0c\u60a8\u6709\u8d23\u4efb\u4ece\u5ba2\u6237\u548c\u7b2c\u4e09\u65b9\u90a3\u91cc\u6536\u96c6\u8fd9\u4e9b\u4fe1\u606f\u3002\u5b9a\u671f\u5c06\u4fe1\u606f\u4e0e\u539f\u59cb\u9879\u76ee\u8303\u56f4\u8fdb\u884c\u6bd4\u8f83\u4e5f\u662f\u60a8\u7684\u8d23\u4efb\uff0c\u4ee5\u9632\u6b62\u8303\u56f4\u8513\u5ef6\u3002<\/span><\/p>\n<p><span>\u5982\u679c\u5ef6\u8bef\u4e86\u60a8\u7684\u65f6\u95f4\uff0c\u8bf7\u4e0e\u5728SRA\u542f\u52a8\u65f6\u5206\u914d\u7684SRA\u6240\u6709\u8005\u4fdd\u6301\u900f\u660e\u3002\u5982\u679c\u60a8\u7684\u5ba2\u6237\u9519\u8fc7\u4e86\u6700\u540e\u671f\u9650\uff0c\u8bf7\u4e0e\u4e13\u4e1a\u670d\u52a1\u4e00\u8d77\u5e2e\u52a9\u4ed6\u4eec\u6309\u65f6\u6062\u590d\u3002<\/span><\/td>\n<\/tr>\n<tr>\n<td><span>\u7ba1\u7406\u5e97\u9762\u57f9\u8bad\u8bfe\u7a0b<\/span><\/td>\n<td><span>\u672c\u8bfe\u7a0b\u6559\u5546\u4eba\u548c\u8425\u9500\u4eba\u5458\u5982\u4f55\u4f7f\u7528Commerce Cloud\u4e1a\u52a1\u7ba1\u7406\u5668\u6765\u7ba1\u7406\u6570\u5b57\u5e97\u9762\u7684\u76ee\u5f55\uff0c\u4ea7\u54c1\u548c\u4fc3\u9500\u3002\u8ba9\u60a8\u7684\u5ba2\u6237\u5728\u8bbe\u8ba1\u9636\u6bb5\u4e4b\u524d\u6216\u4e4b\u521d\u5b8c\u6210\u8bfe\u7a0b\u3002\u5ba2\u6237\u9700\u8981\u652f\u4ed8\u989d\u5916\u8d39\u7528\u624d\u80fd\u53c2\u52a0\u8be5\u8bfe\u7a0b\u3002<\/span><\/td>\n<\/tr>\n<tr>\n<td><span>\u53d1\u5c04\u51c6\u5907\u8bad\u7ec3\u8425\uff08LRBC\uff09<\/span><\/td>\n<td><span>\u8be5\u8bad\u7ec3\u8425\u5c06\u4e3a\u60a8\u7684\u5ba2\u6237\u51c6\u5907\u542f\u52a8\u548c\u7ba1\u7406\u5176B2C Commerce\u5e97\u9762\u3002LRBC\u662fSRA\u7684\u4e00\u90e8\u5206\u3002\u901a\u5e38\u5728\u53d1\u5e03\u524d4\u5468\u8fdb\u884c\u3002\u4e0e\u60a8\u7684\u5ba2\u6237\u548cSalesforce\u4e13\u4e1a\u670d\u52a1\u4e00\u8d77\u5728\u9002\u5f53\u7684\u65f6\u95f4\u8fdb\u884c\u5b89\u6392\u3002<\/span><\/td>\n<\/tr>\n<tr>\n<td><span>\u8d44\u6599\u9a8c\u8bc1<\/span><\/td>\n<td><span>\u9a8c\u8bc1\u6d4b\u8bd5\u548c\u751f\u4ea7\u6570\u636e\u7684\u8d28\u91cf\u548c\u5b8c\u6574\u6027\u3002<\/span><\/td>\n<\/tr>\n<tr>\n<td><span>\u6d4b\u8bd5\u4e2d<\/span><\/td>\n<td><span>\u5728\u9879\u76ee\u751f\u547d\u5468\u671f\u7684\u65e9\u671f\u5f00\u59cb\u6709\u5173\u6d4b\u8bd5\u9636\u6bb5\u7684\u5bf9\u8bdd\u3002<\/span><\/p>\n<ul>\n<li><span>\u8d1f\u8f7d\u6d4b\u8bd5\uff1a\u786e\u5b9a\u662f\u5426\u9700\u8981\u7b2c\u4e09\u65b9\u8d44\u6e90\u548c\u5de5\u5177\u3002\u9501\u5b9a\u8d1f\u8f7d\u6d4b\u8bd5\u65e5\u671f\uff0c\u5e76\u4e3a\u4ee5\u540e\u7684\u6d4b\u8bd5\u5206\u914d\u8db3\u591f\u7684\u65f6\u95f4\uff0c\u4ee5\u9632\u7b2c\u4e00\u4e2a\u6d4b\u8bd5\u5931\u8d25\u3002<\/span><\/li>\n<li><span>\u7aef\u5230\u7aef\u7ad9\u70b9\u6d4b\u8bd5\uff1a\u786e\u4fdd\u6b63\u786e\u8f93\u5165\u548c\u8f93\u51fa\u6570\u636e\u6d41\u5e76\u6ee1\u8db3\u5ba2\u6237\u8981\u6c42\u3002<\/span><\/li>\n<li><span>\u7528\u6237\u9a8c\u6536\u6d4b\u8bd5\uff08UAT\uff09\uff1a\u8fdb\u884c\u4f7f\u7528\u6a21\u62df\u771f\u5b9e\u573a\u666f\u7684\u5e97\u9762\u6d4b\u8bd5\u3002<\/span><\/li>\n<li><span>\u7cfb\u7edf\u96c6\u6210\u6d4b\u8bd5\uff08SIT\uff09\uff1a\u9a8c\u8bc1\u7b2c\u4e09\u65b9\u96c6\u6210\u662f\u5426\u4e0e\u6574\u4f53\u5b9e\u73b0\u6b63\u786e\u540c\u6b65\u3002<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td><span>\u542f\u52a8\u7b7e\u6838<\/span><\/td>\n<td><span>\u83b7\u5f97\u5ba2\u6237\u6279\u51c6\u8be5\u7ad9\u70b9\u5df2\u51c6\u5907\u597d\u542f\u52a8\u3002\u5c06\u5373\u5c06\u542f\u52a8\u7684\u65e5\u671f\u901a\u77e5\u7ed9Salesforce B2C\u5ba2\u6237\u652f\u6301\u3002<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span>\u67e5\u770b\u8bf4\u660e\u4e00\u4e9b\u91cc\u7a0b\u7891\u901a\u5e38\u4f55\u65f6\u89e3\u51b3\u7684\u65f6\u95f4\u8868\u3002<\/span><\/p>\n<p><img decoding=\"async\" class=\"image image-block\" src=\"https:\/\/res.cloudinary.com\/hy4kyit2a\/f_auto,fl_lossy,q_70\/learn\/modules\/cc-project-mgmt\/cc-plan\/images\/ceca1cd237f6a58e287e96096c2b145c_cc-imp-project-timeline.png\" alt=\"B2C Commerce\u7011\u5e03\u5f0f\u9879\u76ee\u8ba1\u5212\u65f6\u95f4\u8868\uff0c\u663e\u793a\u4e86\u6bcf\u4e2a\u9636\u6bb5\u5728\u6d41\u7a0b\u4e2d\u7684\u4f4d\u7f6e\u3002\" \/><\/p>\n<h2 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alt=\"\u9879\u76ee\u8fd0\u884c\u72b6\u51b5\u4eea\u8868\u677f\uff0c\u663e\u793a\u4efb\u52a1\u72b6\u6001\uff0c\u9884\u7b97\u548c\u98ce\u9669\u4fe1\u606f\" 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Commerce\u9879\u76ee\u7ba1\u7406 - \u89c4\u5212B2C\u5546\u52a1\u5b9e\u65bd - \u767d\u767d\u968f\u7b14\" \/>\n<meta property=\"og:description\" content=\"\u5b66\u4e60\u76ee\u6807 \u5b8c\u6210\u672c\u5355\u5143\u540e\uff0c\u60a8\u5c06\u80fd\u591f\uff1a \u8bf4\u660e\u54ea\u4e9b\u91cc\u7a0b\u7891\u5305\u62ec\u5728B2C Commerce\u5b9e\u65bd\u9879\u76ee\u8ba1\u5212\u4e2d\u3002 \u4e3aB2C C &hellip; \u7ee7\u7eed\u9605\u8bfbSalesforce B2C Commerce\u9879\u76ee\u7ba1\u7406 &#8211; \u89c4\u5212B2C\u5546\u52a1\u5b9e\u65bd\" \/>\n<meta property=\"og:url\" content=\"http:\/\/www.ponybai.com\/?p=2580\" \/>\n<meta property=\"og:site_name\" content=\"\u767d\u767d\u968f\u7b14\" \/>\n<meta property=\"article:published_time\" content=\"2020-12-26T14:13:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/res.cloudinary.com\/hy4kyit2a\/f_auto,fl_lossy,q_70\/learn\/modules\/cc-project-mgmt\/cc-plan\/images\/ceca1cd237f6a58e287e96096c2b145c_cc-imp-project-timeline.png\" \/>\n<meta name=\"author\" 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