{"id":2576,"date":"2020-12-26T22:09:23","date_gmt":"2020-12-26T14:09:23","guid":{"rendered":"http:\/\/www.salesforcecrm.cn\/?p=2576"},"modified":"2020-12-26T22:09:23","modified_gmt":"2020-12-26T14:09:23","slug":"salesforce-b2c-commerce-for-%e5%90%88%e4%bd%9c%e4%bc%99%e4%bc%b4-%e6%b5%8f%e8%a7%88%e7%ac%ac%e4%b8%80%e4%b8%aa%e5%ae%9e%e6%96%bd","status":"publish","type":"post","link":"http:\/\/www.ponybai.com\/?p=2576","title":{"rendered":"Salesforce B2C Commerce for \u5408\u4f5c\u4f19\u4f34 &#8211; \u6d4f\u89c8\u7b2c\u4e00\u4e2a\u5b9e\u65bd"},"content":{"rendered":"<h2 id=\"learning-objectives\"><span>\u5b66\u4e60\u76ee\u6807<\/span><\/h2>\n<p><span>\u5b8c\u6210\u672c\u5355\u5143\u540e\uff0c\u60a8\u5c06\u80fd\u591f\uff1a<\/span><\/p>\n<ul>\n<li><span>\u63cf\u8ff0B2C Commerce\u63d0\u4f9b\u7684\u4e13\u5bb6\u670d\u52a1\u3002<\/span><\/li>\n<li><span>\u8bf4\u660e\u65b0\u5b9e\u73b0\u7684\u9ad8\u7ea7\u53d1\u73b0\uff08HLD\uff09\u6d41\u7a0b\u3002<\/span><\/li>\n<li><span>\u5b9a\u4e49\u7ad9\u70b9\u51c6\u5907\u60c5\u51b5\u8bc4\u4f30\uff08SRA\uff09\u6d41\u7a0b\u3002<\/span><\/li>\n<\/ul>\n<h2 id=\"get-it-right-the-first-time\"><span>\u7b2c\u4e00\u6b21\u6b63\u786e<\/span><\/h2>\n<p><span>\u60a8\u5df2\u7ecf\u786e\u5b9a\u4e86\u4eba\u5458\u9700\u6c42\u5e76\u7ec4\u5efa\u4e86\u56e2\u961f\u3002\u4ed6\u4eec\u5df2\u7ecf\u7814\u7a76\u4e86\u5e76\u901a\u8fc7\u4e86\u6d4b\u8bd5\u548c\u8ba4\u8bc1\u3002\u60a8\u5df2\u7ecf\u4e3a\u7b2c\u4e00\u4e2aB2C Commerce\u5b9e\u65bd\u505a\u597d\u4e86\u51c6\u5907\u3002\u4f60\u4ece\u54ea\u91cc\u5f00\u59cb\uff1f<\/span><\/p>\n<p><span>B2C Commerce\u4e13\u4e1a\u670d\u52a1\u56e2\u961f\u5e0c\u671b\u60a8\u7684\u9996\u6b21\u5b9e\u65bd\u5c3d\u53ef\u80fd\u6210\u529f\u3002\u6211\u4eec\u5728\u8fd9\u91cc\u53ef\u4ee5\u5e2e\u52a9\u60a8\u63d0\u4f9b\u8d85\u51fa\u5ba2\u6237\u671f\u671b\u7684\u89e3\u51b3\u65b9\u6848\u3002\u6709\u4ec0\u4e48\u66f4\u597d\u7684\u65b9\u5f0f\u5f00\u59cb\u4e0e\u8fd9\u4e9b\u5ba2\u6237\u7684\u5173\u7cfb\uff1f<\/span><\/p>\n<p><span>\u6bcf\u4e2a\u5ba2\u6237\u90fd\u6709\u4e0d\u540c\u7684\u9700\u6c42\uff0c\u56e0\u6b64\u6211\u4eec\u65e0\u6cd5\u4e3a\u60a8\u63d0\u4f9b\u5b8c\u7f8e\u7684B2C Commerce\u89e3\u51b3\u65b9\u6848\u7684\u5355\u4e00\u84dd\u56fe\u3002\u4f46\u662f\u6211\u4eec\u53ef\u4ee5\u5e2e\u52a9\u60a8\u4e86\u89e3\u5176\u4ed6B2C Commerce\u5408\u4f5c\u4f19\u4f34\u7528\u6765\u63d0\u4f9b\u7ed3\u679c\u7684\u6700\u4f73\u505a\u6cd5\u3002\u6211\u4eec\u8fd8\u53ef\u4ee5\u4e3a\u60a8\u63d0\u4f9b\u6280\u672f\u4e13\u5bb6\u548c\u8d44\u6e90\u7684\u8bbf\u95ee\u6743\uff0c\u8fd9\u4e9b\u8d44\u6e90\u53ef\u4ee5\u5e2e\u52a9\u60a8\u548c\u60a8\u7684\u5ba2\u6237\u5728\u542f\u52a8\u65f6\u5145\u5206\u5229\u7528\u60a8\u7684\u89e3\u51b3\u65b9\u6848\u3002<\/span><\/p>\n<p><span>\u6211\u4eec\u7684\u670d\u52a1\u56e2\u961f\u53ef\u4ee5\u5728\u60a8\u63d0\u51fa\u5efa\u8bae\u4e4b\u524d\u5e2e\u52a9\u60a8\u786e\u5b9a\u9879\u76ee\u8303\u56f4\uff0c\u5e76\u5728\u5b9e\u65bd\u7684\u6bcf\u4e2a\u6b65\u9aa4\u4e2d\u63d0\u4f9b\u6307\u5bfc\u3002\u6211\u4eec\u5e2e\u52a9\u60a8\u7684\u5ba2\u6237\u5728\u5b8c\u6210B2C Commerce\u7f51\u7ad9\u540e\u5bf9\u5176\u8fdb\u884c\u4e86\u89e3\u3002\u6700\u91cd\u8981\u7684\u662f\uff0c\u6211\u4eec\u5b9e\u9645\u4e0a\u4f1a\u4e0e\u60a8\u7684\u5458\u5de5\u4e00\u8d77\u8fdb\u884c\u524d\u51e0\u4e2a\u5b9e\u65bd\uff0c\u4e3a\u60a8\u63d0\u4f9b\u5de5\u5177\u548c\u5efa\u8bae\u4ee5\u5e2e\u52a9\u60a8\u6210\u529f\u3002<\/span><\/p>\n<h2 id=\"get-trained\"><span>\u63a5\u53d7\u8bad\u7ec3<\/span><\/h2>\n<p><span>\u5728\u4e0a\u4e00\u4e2a\u5355\u5143\u4e2d\uff0c\u6211\u4eec\u63d0\u5230\u4e86\u5236\u5b9a\u8ba1\u5212\u4ee5\u57f9\u8bad\u56e2\u961f\u5e76\u4e3a\u6b64\u62db\u52df\u5408\u9002\u4eba\u5458\u7684\u91cd\u8981\u6027\u3002\u4f46\u662f\uff0c\u60a8\u7684\u56e2\u961f\u7684\u6559\u80b2\u5e76\u4e0d\u4ec5\u9650\u4e8e\u6700\u521d\u7684\u542f\u7528\u548c\u8ba4\u8bc1\u3002\u4f7f\u60a8\u7684\u56e2\u961f\u7684\u8ba4\u8bc1\u4fdd\u6301\u6700\u65b0\u72b6\u6001\uff0c\u4ee5\u4fbf\u60a8\u968f\u7740\u5e73\u53f0\u7684\u53d1\u5c55\u800c\u4fdd\u6301\u6700\u65b0\u3002<\/span><\/p>\n<h2 id=\"get-expert-help\"><span>\u83b7\u53d6\u4e13\u5bb6\u5e2e\u52a9<\/span><\/h2>\n<p><span>\u5b66\u4e60\u5982\u4f55\u505a\u67d0\u4e8b\u7684\u6700\u597d\u65b9\u6cd5\u662f\u5230\u90a3\u91cc\u53bb\u505a\uff0c\u4f46\u8fd9\u5e76\u4e0d\u610f\u5473\u7740\u60a8\u5fc5\u987b\u81ea\u5df1\u5b66\u4e60\u6240\u6709\u8270\u96be\u7684\u8bfe\u7a0b\u3002B2C Commerce\u5177\u6709\u5b8c\u5584\u7684\u7535\u5b50\u5546\u52a1\u5e73\u53f0\u6240\u671f\u671b\u7684\u4e00\u5207\u3002\u4e3a\u4e86\u6ee1\u8db3\u4e0d\u540c\u5ba2\u6237\u7684\u9700\u6c42\uff0c\u5b83\u662f\u9ad8\u5ea6\u53ef\u5b9a\u5236\u7684\uff0c\u5e76\u4e14\u5145\u65a5\u7740\u5404\u79cd\u4e13\u4e1a\u9009\u9879\u3002<\/span><\/p>\n<p><span>B2C Commerce\u53ef\u4ee5\u6ee1\u8db3\u60a8\u7684\u9700\u6c42\u5417\uff1f\u7edd\u5bf9\u662f\u00a0\u4f46\u662f\uff0c\u5f53\u60a8\u7b2c\u4e00\u6b21\u90e8\u7f72\u5b83\u65f6\uff0c\u8bf7\u4e00\u4e9b\u4e13\u5bb6\u966a\u4f34\u8c01\u53ef\u4ee5\u5e2e\u52a9\u60a8\u5236\u5b9a\u51b3\u5b9a\u89e3\u51b3\u65b9\u6848\u7684\u51b3\u7b56\u4f1a\u6709\u6240\u5e2e\u52a9\u3002\u6211\u4eec\u7684\u5ba2\u6237\u670d\u52a1\u56e2\u961f\u53ef\u4ee5\u505a\u5230\u8fd9\u4e00\u70b9\u3002<\/span><\/p>\n<h2 id=\"client-services\"><span>\u5ba2\u6237\u670d\u52a1<\/span><\/h2>\n<p><span>\u5f53\u60a8\u6210\u4e3aB2C\u5546\u52a1\u54a8\u8be2\u5408\u4f5c\u4f19\u4f34\u65f6\uff0c\u60a8\u5c06\u4e0e\u5ba2\u6237\u670d\u52a1\u90e8\u95e8\u7d27\u5bc6\u5408\u4f5c\u3002\u5728\u7ec4\u5efa\u56e2\u961f\u5e76\u5438\u5f15\u611f\u5174\u8da3\u7684\u5ba2\u6237\u4e4b\u540e\uff0c\u8bf7\u4e0e\u5ba2\u6237\u670d\u52a1\u8054\u7cfb\u4ee5\u83b7\u53d6\u534f\u52a9\u4ee5\u64b0\u5199\u5de5\u4f5c\u8bf4\u660e\u3002<\/span><\/p>\n<p><span>\u5ba2\u6237\u670d\u52a1\u56e2\u961f\u4e3a\u60a8\u63d0\u4f9b\u4e86\u4e0e\u60a8\u7684\u5458\u5de5\u4e00\u8d77\u5de5\u4f5c\u7684\u4e13\u5bb6\uff1a\u7ecf\u9a8c\u4e30\u5bcc\u7684B2C Commerce\u67b6\u6784\u5e08\u548c\u804c\u80fd\u67b6\u6784\u5e08\u3002\u5b83\u4eec\u53ef\u4ee5\u5e2e\u52a9\u60a8\u5145\u5206\u5229\u7528\u7b2c\u4e00\u4e2a\u5b9e\u65bd\u65b9\u6848\u3002<\/span><\/p>\n<p><span>\u8fd9\u4e9b\u4e13\u5bb6\u5982\u4f55\u4e3a\u60a8\u7684\u9879\u76ee\u505a\u51fa\u8d21\u732e\uff1f<\/span><\/p>\n<p><span>B2C Commerce\u67b6\u6784\u5e08\u5411\u60a8\u7684\u56e2\u961f\u63d0\u4f9b\u6280\u672f\u4e13\u957f\uff0c\u4ee5\u786e\u4fdd\u60a8\u6ee1\u8db3\u5ba2\u6237\u7684\u6280\u672f\u9700\u6c42\u3002\u8fd9\u662fB2C Commerce\u67b6\u6784\u5e08\u5728\u9879\u76ee\u8fc7\u7a0b\u4e2d\u7684\u5178\u578b\u6d3b\u52a8\u3002<\/span><\/p>\n<table class=\"featureTable sort_table\">\n<thead class=\"thead sorted\">\n<tr>\n<th id=\"d94835e129\" colspan=\"3\"><strong><span>B2C\u5546\u52a1\u67b6\u6784\u5e08\u7684\u5de5\u4f5c<\/span><\/strong><\/th>\n<\/tr>\n<tr>\n<th id=\"d94835e136\"><strong><span>\u53d1\u73b0\u4e0e\u8bbe\u8ba1<\/span><\/strong><\/th>\n<th id=\"d94835e140\"><strong><span>\u5b9e\u4f5c<\/span><\/strong><\/th>\n<th id=\"d94835e144\"><strong><span>\u6d4b\u8bd5\u548c\u542f\u52a8<\/span><\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"tbody\">\n<tr>\n<td>\n<ul>\n<li><span>\u53c2\u52a0\u6280\u672f\u89e3\u51b3\u65b9\u6848\u6d3b\u52a8<\/span><\/li>\n<li><span>\u8bc4\u4f30\u5e76\u6279\u51c6\u6280\u672f\u89c4\u683c\u548c\u5176\u4ed6\u8bbe\u8ba1\u6587\u4ef6<\/span><\/li>\n<li><span>\u63d0\u4f9b\u6280\u672f\u6307\u5bfc\u548c\u4e13\u4e1a\u77e5\u8bc6<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li><span>\u53c2\u52a0\u6280\u672f\u89e3\u51b3\u65b9\u6848\u6d3b\u52a8<\/span><\/li>\n<li><span>\u4e0e\u60a8\u7684\u56e2\u961f\u4e00\u8d77\u5ba1\u67e5\u548c\u6279\u51c6\u4ee3\u7801<\/span><\/li>\n<li><span>\u63d0\u4f9b\u6280\u672f\u6307\u5bfc\u548c\u4e13\u4e1a\u77e5\u8bc6<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li><span>\u5206\u6790\u6d4b\u8bd5\u7ed3\u679c<\/span><\/li>\n<li><span>\u63a8\u8350\u4f18\u5316<\/span><\/li>\n<li><span>\u5e2e\u52a9\u8fdb\u884c\u6545\u969c\u6392\u9664<\/span><\/li>\n<li><span>\u63d0\u4f9b\u6280\u672f\u6307\u5bfc\u548c\u4e13\u4e1a\u77e5\u8bc6<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span>\u540c\u65f6\uff0cB2C Commerce\u529f\u80fd\u67b6\u6784\u5e08\u4e13\u6ce8\u4e8e\u9879\u76ee\u7684\u4e1a\u52a1\u65b9\u9762\u3002<\/span><\/p>\n<table class=\"featureTable sort_table\">\n<thead class=\"thead sorted\">\n<tr>\n<th id=\"d94835e223\" colspan=\"3\"><strong><span>B2C\u5546\u52a1\u804c\u80fd\u67b6\u6784\u5e08\u7684\u5de5\u4f5c<\/span><\/strong><\/th>\n<\/tr>\n<tr>\n<th id=\"d94835e230\"><strong><span>\u53d1\u73b0\u4e0e\u8bbe\u8ba1<\/span><\/strong><\/th>\n<th id=\"d94835e234\"><strong><span>\u5b9e\u4f5c<\/span><\/strong><\/th>\n<th id=\"d94835e238\"><strong><span>\u6d4b\u8bd5\u548c\u542f\u52a8<\/span><\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"tbody\">\n<tr>\n<td>\n<ul>\n<li><span>\u5e2e\u52a9\u5b9a\u4e49\u5ba2\u6237\u9700\u6c42<\/span><\/li>\n<li><span>\u53c2\u4e0eUI\u8bbe\u8ba1\u8ba8\u8bba\u548c\u8bc4\u8bba<\/span><\/li>\n<li><span>\u6279\u51c6\u8bbe\u8ba1\u548c\u529f\u80fd\u89c4\u683c<\/span><\/li>\n<li><span>\u63d0\u4f9b\u7535\u5b50\u5546\u52a1\u6307\u5bfc\u548c\u4e13\u4e1a\u77e5\u8bc6<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li><span>\u5e2e\u52a9\u60a8\u4e3a\u5b9e\u65bd\u5b9a\u4e49B2C Commerce\u6d41\u7a0b<\/span><\/li>\n<li><span>\u63d0\u4f9b\u7535\u5b50\u5546\u52a1\u6307\u5bfc\u548c\u4e13\u4e1a\u77e5\u8bc6<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li><span>\u57f9\u8bad\u548c\u6307\u5bfc\u5ba2\u6237\u4f01\u4e1a\u548c\u7535\u5b50\u5546\u52a1\u7528\u6237\uff0c\u4e3a\u53d1\u5e03\u505a\u51c6\u5907<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span>\u60a8\u7684\u67b6\u6784\u5e08\u548c\u804c\u80fd\u67b6\u6784\u5e08\u5728\u4e0d\u540c\u7684\u9636\u6bb5\u5728\u9879\u76ee\u4e0a\u82b1\u8d39\u7684\u65f6\u95f4\u4e0d\u540c\u3002\u5b9e\u9645\u6570\u5b57\u968f\u9879\u76ee\u7684\u590d\u6742\u7a0b\u5ea6\u800c\u53d8\u5316\uff0c\u4f46\u662f\u5ba2\u6237\u670d\u52a1\u5c06\u4e0e\u60a8\u4e00\u8d77\u786e\u5b9a\u9002\u5f53\u7684\u5de5\u4f5c\u91cf\u3002<\/span><\/p>\n<p><span>\u5b8c\u7f8e\u7684Cloud Commerce\u89e3\u51b3\u65b9\u6848\u65e0\u6cd5\u6ee1\u8db3\u60a8\u7684\u5ba2\u6237\u9700\u6c42\u3002\u6211\u4eec\u7684\u67b6\u6784\u5e08\u548c\u804c\u80fd\u67b6\u6784\u5e08\u4e3a\u60a8\u63d0\u4f9b\u6307\u5bfc\uff0c\u4ee5\u8865\u5145\u60a8\u81ea\u5df1\u56e2\u961f\u7684\u7ecf\u9a8c\uff0c\u6db5\u76d6\u9879\u76ee\u7684\u6280\u672f\u548c\u4e1a\u52a1\u9700\u6c42\u3002<\/span><\/p>\n<h2 id=\"get-the-lay-of-the-land\"><span>\u53d6\u5f97\u571f\u5730<\/span><\/h2>\n<p><span>\u65e2\u7136\u60a8\u77e5\u9053\u8981\u8fdb\u5165\u7684\u9886\u57df\uff0c\u90a3\u4e48\u73b0\u5728\u8be5\u770b\u770b\u60a8\u7684\u7b2c\u4e00\u4e2a\u5b9e\u73b0\u3002\u9996\u5148\uff0c\u9996\u5148\u8981\u4e86\u89e3\u5ba2\u6237\u7684\u9700\u6c42\uff0c\u7136\u540e\u63d0\u51faB2C Commerce\u89e3\u51b3\u65b9\u6848\u7684\u5efa\u8bae\u3002<\/span><\/p>\n<p><span>\u5728\u5f00\u59cb\u7f16\u5199\u5efa\u8bae\u4e4b\u524d\uff0c\u8bf7\u786e\u5b9a\u60a8\u7684\u9879\u76ee\u8303\u56f4\uff0c\u5373\u60a8\u8981\u5b8c\u6210\u7684\u76ee\u6807\u3002\u9879\u76ee\u7684\u8303\u56f4\u51b3\u5b9a\u4e86\u8981\u505a\u7684\u5de5\u4f5c\u91cf\uff0c\u5e76\u4f7f\u60a8\u548c\u60a8\u7684\u5ba2\u6237\u4e13\u6ce8\u4e8e\u57fa\u672c\u8981\u7d20\u3002<\/span><\/p>\n<h2 id=\"high-level-discovery\"><span>\u9ad8\u7ea7\u53d1\u73b0<\/span><\/h2>\n<p><span>B2C Commerce\u56e2\u961f\u4f7f\u7528\u79f0\u4e3a\u9ad8\u7ea7\u53d1\u73b0\uff08HLD\uff09\u7684\u8fc7\u7a0b\u6765\u786e\u5b9a\u8303\u56f4\u3002HLD\u901a\u5e38\u9700\u8981\u5bf9\u6f5c\u5728\u5ba2\u6237\u7684\u7ad9\u70b9\u8fdb\u884c\u4e3a\u671f1\u5929\u7684\u8bbf\u95ee\u3002\u5728\u8fd9\u6b21\u8bbf\u95ee\u4e2d\uff0c\u60a8\u5c06\u4e0e\u6f5c\u5728\u5ba2\u6237\u5408\u4f5c\uff1a<\/span><\/p>\n<ul>\n<li><span>\u627e\u51fa\u73b0\u6709\u7f51\u7ad9\u4e0e\u62df\u8bae\u89e3\u51b3\u65b9\u6848\u4e4b\u95f4\u7684\u5dee\u8ddd\u3002<\/span><\/li>\n<li><span>\u786e\u5b9a\u9879\u76ee\u56e2\u961f\u7684\u5916\u89c2\u3002<\/span><\/li>\n<li><span>\u8ba8\u8bba\u9879\u76ee\u6210\u529f\u5b8c\u6210\u7684\u98ce\u9669\u548c\u969c\u788d\u3002<\/span><\/li>\n<li><span>\u4f30\u8ba1\u5b9e\u65bd\u6210\u672c\u3002<\/span><\/li>\n<\/ul>\n<p><span>\u60a8\u5e94\u8be5\u4e0e\u60a8\u7684HLD\u7684Salesforce\u670d\u52a1\u56e2\u961f\u5408\u4f5c\u8fdb\u884c\u524d\u51e0\u4e2a\u9879\u76ee\u3002\u8be5\u56e2\u961f\u53ef\u4ee5\u5e2e\u52a9\u60a8\u4e3a\u9700\u8981\u660e\u786e\u5176\u8981\u6c42\u7684\u6f5c\u5728\u5ba2\u6237\u6216\u6d89\u53ca\u5927\u91cf\u98ce\u9669\u7684\u9879\u76ee\u8fdb\u884cHLD\u3002HLD\u6d41\u7a0b\u4f7f\u60a8\u53ef\u4ee5\u53ca\u65e9\u4e86\u89e3\u9879\u76ee\u7684\u590d\u6742\u6027\uff0c\u4e3a\u672a\u6765\u505a\u597d\u51c6\u5907\u3002\u4ef7\u503c\u548c\u51cf\u8f7b\u98ce\u9669\u975e\u5e38\u503c\u5f97\u4ed8\u51fa\u5c0f\u7b14\u8d39\u7528\u3002<\/span><\/p>\n<h2 id=\"proposal-review\"><span>\u63d0\u6848\u5ba1\u6838<\/span><\/h2>\n<p><span>\u5b8c\u6210HLD\u4e4b\u540e\uff0c\u60a8\u4fbf\u62e5\u6709\u4e86\u6c47\u603b\u63d0\u6848\u6240\u9700\u7684\u4e00\u5207\u3002\u5728\u5411\u60a8\u7684\u6f5c\u5728\u5ba2\u6237\u53d1\u9001\u5b8c\u6210\u7684\u5efa\u8bae\u4e4b\u524d\uff0c\u6211\u4eec\u5efa\u8bae\u60a8\u4e0eSalesforce\u670d\u52a1\u56e2\u961f\u5408\u4f5c\uff0c\u4ee5\u5e2e\u52a9\u60a8\u6dfb\u52a0\u6700\u540e\u7684\u4fee\u9970\u3002\u5982\u679c\u60a8\u9009\u62e9\u8bf7\u6c42\u4ed6\u4eec\u7684\u5e2e\u52a9\uff0c\u8bf7\u5c06\u5efa\u8bae\u8349\u6848\u53d1\u9001\u7ed9\u60a8\u7684B2C 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Commerce\u5b9e\u65bd\u65f6\uff0c\u60a8\u5e0c\u671b\u5b83\u987a\u5229\u8fdb\u884c\u3002\u5230\u76ee\u524d\u4e3a\u6b62\uff0c\u6211\u4eec\u5df2\u7ecf\u8ba8\u8bba\u7684\u6240\u6709\u5185\u5bb9\u90fd\u53ef\u4ee5\u5e2e\u52a9\u60a8\u6210\u529f\u542f\u52a8\uff0c\u4f46\u662f\u4ece\u53ef\u4fe1\u4efb\u7684\u6765\u6e90\u83b7\u5f97\u4e00\u4e9b\u5916\u90e8\u53cd\u9988\u4e5f\u6ca1\u6709\u4ec0\u4e48\u574f\u5904\u3002\u5e78\u8fd0\u7684\u662f\uff0c\u6211\u4eec\u5df2\u5c06\u8fd9\u4e9b\u53cd\u9988\u7eb3\u5165\u5230\u6211\u4eec\u7684\u5b9e\u65bd\u8fc7\u7a0b\u4e2d\uff1aSalesforce\u670d\u52a1\u56e2\u961f\u5bf9\u60a8\u7684\u9879\u76ee\u8fdb\u884c\u6301\u7eed\u5ba1\u67e5\uff0c\u8be5\u5ba1\u67e5\u4ece\u9879\u76ee\u542f\u52a8\u5230\u9879\u76ee\u542f\u52a8\u3002<\/span><\/p>\n<p><span>\u6211\u4eec\u79f0\u5176\u4e3a\u73b0\u573a\u51c6\u5907\u60c5\u51b5\u8bc4\u4f30\uff08SRA\uff09\u3002\u5b83\u5206\u4e3a\u4e24\u4e2a\u9636\u6bb5\u3002<\/span><\/p>\n<ol>\n<li><span>\u89c4\u8303\u5ba1\u67e5-\u8fd9\u662f\u5bf9\u9879\u76ee\u4e2d\u6240\u6709\u65e9\u671f\u6d3b\u52a8\u7684\u5168\u9762\u5ba1\u67e5\uff1a\u7ad9\u70b9\u8bbe\u8ba1\uff0c\u4f53\u7cfb\u7ed3\u6784\uff0c\u6570\u636e\u5efa\u6a21\u548c\u9879\u76ee\u603b\u4f53\u51c6\u5907\u60c5\u51b5\u3002\u9879\u76ee\u7684\u89c4\u683c\u51b3\u5b9a\u4e86\u60a8\u5b9e\u9645\u6784\u5efa\u7684\u5185\u5bb9\uff0c\u56e0\u6b64\u6b63\u786e\u6267\u884c\u5b83\u4eec\u5f88\u91cd\u8981\u3002<\/span><\/li>\n<li><span>\u53d1\u5c04\u95e8-\u8fd9\u662f\u5bf9\u6784\u5efa\u540e\u7684\u5185\u5bb9\u7684\u8bc4\u4f30\u3002\u542f\u52a8\u9636\u6bb5\u5305\u62ec\u9ad8\u7ea7\u4ee3\u7801\u5ba1\u67e5\uff0c\u6027\u80fd\u8bc4\u4f30\u4ee5\u53ca\u5bf9\u60a8\u7684\u652f\u6301\u548c\u8fd0\u8425\u7684\u5ba1\u67e5\u3002\u6b64\u9636\u6bb5\u786e\u5b9a\u542f\u52a8\u524d\u7684\u95ee\u9898\uff0c\u4ee5\u4fbf\u60a8\u53ef\u4ee5\u5728\u5b9e\u65bd\u4e0a\u7ebf\u4e4b\u524d\u89e3\u51b3\u5b83\u4eec\u3002<\/span><\/li>\n<\/ol>\n<p><span>\u8fd9\u662f\u4e00\u4e2a\u9879\u76ee\u7684SRA\u65f6\u95f4\u8f74\u3002<\/span><\/p>\n<p><img decoding=\"async\" class=\"image image-block\" src=\"https:\/\/res.cloudinary.com\/hy4kyit2a\/f_auto,fl_lossy,q_70\/learn\/modules\/cc_for_consulting_partners\/cc_for_consulting_partners_navigate\/images\/f50c882cdcf64c78b14bef33998d870c_sra-timeline.png\" alt=\"B2C Commerce\u9879\u76ee\u7684SRA\u65f6\u95f4\u8f74\uff1a\u5728\u9879\u76ee\u542f\u52a8\u548c\u6784\u5efa\u4e4b\u95f4\u8fdb\u884c\u89c4\u683c\u5ba1\u67e5\u3002 \u542f\u52a8\u95e8\u5728\u6784\u5efa\u540e\u4f46\u5728\u542f\u52a8\u4e4b\u524d\u53d1\u751f\u3002\" \/><\/p>\n<p><span>SRA\u4f7f\u60a8\u6210\u529f\u3002B2C Commerce\u9879\u76ee\u56e2\u961f\u8fdb\u884c\u5ba1\u6838\uff0c\u56e0\u6b64\u4ed6\u4eec\u4e0e\u60a8\u7684\u9879\u76ee\u6709\u5173\u7cfb\u3002\u5728\u5ba1\u9605\u8fc7\u7a0b\u4e2d\uff0c\u60a8\u53ef\u4ee5\u7ed3\u8bc6B2C Commerce\u4e13\u5bb6\u5e76\u5229\u7528\u4ed6\u4eec\u7684\u77e5\u8bc6\uff0c\u8fd9\u6709\u52a9\u4e8e\u60a8\u79ef\u7d2f\u7ecf\u9a8c\u3002<\/span><\/p>\n<p><span>SRA\u662f\u5728\u53d1\u5e03\u4e4b\u524d\u68c0\u6d4b\u91cd\u5927\u98ce\u9669\u7684\u597d\u65b9\u6cd5\uff0c\u5e76\u4e14\u53ef\u4ee5\u5e2e\u52a9\u60a8\u5b66\u4e60\u548c\u5e94\u7528\u6700\u4f73\u5b9e\u8df5\u3002\u8ba9\u6211\u4eec\u9762\u5bf9\u73b0\u5b9e\u5427\u2013\u6bcf\u4e2a\u91cd\u8981\u7684\u9879\u76ee\u90fd\u4f1a\u4ece\u5916\u90e8\u5ba1\u67e5\u4e2d\u53d7\u76ca\u3002\u5728SRA\u7ed3\u675f\u4e4b\u524d\uff0c\u60a8\u5df2\u7ecf\u77e5\u9053\u5728\u542f\u52a8\u4e4b\u524d\u5fc5\u987b\u8981\u505a\u7684\u4e8b\u60c5\u3002<\/span><\/p>\n<p><span>\u8fd8\u6709\u4e00\u4ef6\u4e8b\uff1aSRA\u4e0d\u4f1a\u82b1\u8d39\u60a8\u4efb\u4f55\u8d39\u7528\uff0c\u5b83\u5df2\u5185\u7f6e\u5728\u5ba2\u6237\u7684B2C Commerce\u534f\u8bae\u4e2d\u3002<\/span><\/p>\n<h2 id=\"get-your-customers-trained-too\"><span>\u592a\u8fc7\u57f9\u8bad\u5ba2\u6237<\/span><\/h2>\n<p><span>\u60a8\u7684\u56e2\u961f\u5b8c\u6210\u4e86\u5b9e\u65bd\u9879\u76ee\u7684\u5927\u90e8\u5206\u5de5\u4f5c\uff0c\u4f46\u662f\u60a8\u7684\u5ba2\u6237\u5728\u6210\u529f\u542f\u52a8\u9879\u76ee\u4e2d\u4e5f\u8d77\u7740\u91cd\u8981\u4f5c\u7528\u3002\u5bf9\u4e8e\u4ed6\u4eec\uff0c\u6211\u4eec\u63d0\u4f9b\u4e86\u4e3a\u671f2\u5929\u7684\u53d1\u5e03\u51c6\u5907\u8bad\u7ec3\u8425\uff08LRBC\uff09\uff0c\u4e3a\u4ed6\u4eec\u542f\u52a8\u548c\u7ba1\u7406\u5176B2C Commerce\u5e97\u9762\u505a\u597d\u4e86\u51c6\u5907\u3002<\/span><\/p>\n<p><span>LRBC\u5305\u62ec\uff1a<\/span><\/p>\n<ul>\n<li><span>\u7531\u60a8\u7684B2C Commerce\u529f\u80fd\u67b6\u6784\u5e08\u4e3b\u6301\u7684\u52a8\u624b\u7814\u8ba8\u4f1a<\/span><\/li>\n<li><span>\u51c6\u5907\u7ad9\u70b9\u542f\u52a8\u548c\u8bbe\u7f6e\u5e97\u9762\u7684\u6750\u6599\u548c\u6d41\u7a0b<\/span><\/li>\n<li><span>\u57f9\u8bad\u5982\u4f55\u7ec4\u88c5\u5546\u54c1\u751f\u4ea7\u6570\u636e<\/span><\/li>\n<\/ul>\n<p><span>\u60a8\u7684\u67b6\u6784\u5e08\u53ef\u4ee5\u63d0\u4f9b\u6709\u5173\u81ea\u5b9a\u4e49\u5b9e\u73b0\u7684\u6307\u5bfc\u3002<\/span><\/p>\n<h2 id=\"thats-a-wrap\"><span>\u8fd9\u662f\u4e00\u4e2a\u5305\u88c5<\/span><\/h2>\n<p><span>\u8981\u4e86\u89e3\u6709\u5173B2C Commerce\u5408\u4f5c\u4f19\u4f34\u53ef\u7528\u7684\u7a0b\u5e8f\uff0c\u8d44\u6e90\u548c\u5de5\u5177\u7684\u66f4\u591a\u4fe1\u606f\uff0c\u8bf7\u767b\u5f55\u5230Salesforce\u5408\u4f5c\u4f19\u4f34\u793e\u533a\uff0c\u5e76\u5728\u90a3\u91cc\u67e5\u770bB2C Commerce\u8d44\u6e90\u3002<\/span><\/p>\n<p><span>\u4ea4\u4ed8\u6210\u529f\u56e2\u961f\u5c06\u5728\u8fd9\u91cc\u5e2e\u52a9\u60a8\u6210\u4e3aB2C 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