{"id":1031,"date":"2018-02-10T12:40:36","date_gmt":"2018-02-10T04:40:36","guid":{"rendered":"http:\/\/www.ponybai.com\/?p=1031"},"modified":"2018-02-10T12:40:36","modified_gmt":"2018-02-10T04:40:36","slug":"community%e7%9f%a5%e8%af%86%e5%ba%93%e8%81%8a%e5%a4%a9%ef%bc%883%ef%bc%89%e7%9f%a5%e8%af%86%e5%ba%93","status":"publish","type":"post","link":"http:\/\/www.ponybai.com\/?p=1031","title":{"rendered":"Community\u77e5\u8bc6\u5e93\u804a\u5929\uff083\uff09\u77e5\u8bc6\u5e93"},"content":{"rendered":"<div class=\"unit-content\">\n<h3 class=\"ph\">\u77e5\u8bc6\u5c31\u662f\u529b\u91cf<\/h3>\n<p>\u5728\u81ea\u52a9\u670d\u52a1\u793e\u533a\u4e2d\u63d0\u4f9b\u9ad8\u8d28\u91cf\u7684\u77e5\u8bc6\u6587\u7ae0\u53ef\u4ee5\u4e3a\u6848\u4ef6\u504f\u5dee\uff0c\u5ba2\u6237\u6ee1\u610f\u5ea6\u548c\u4ee3\u7406\u4eba\u751f\u4ea7\u529b\u521b\u9020\u5947\u8ff9\u3002\u76ee\u524d\uff0c\u7b2c1\u7c7b\u81ea\u884c\u8f66\u7684\u52e4\u594b\u652f\u6301\u4ee3\u7406\u5546\u4f9d\u9760\u5e38\u89c1\u95ee\u9898\u89e3\u7b54\u8d34\u5728\u529e\u516c\u5ba4\u5899\u58c1\u548c\u6536\u94f6\u673a\u4e0a\u3002\u6709\u65f6\u95f4\u5c06\u8fd9\u4e9b\u5e38\u89c1\u95ee\u9898\u89e3\u7b54\u4e0a\u4f20\u5230\u793e\u533a\uff01<\/p>\n<h3 class=\"ph\">\u5206\u914d\u6743\u9650<\/h3>\n<p>\u8981\u8bbf\u95ee\u77e5\u8bc6\uff0c\u60a8\u9700\u8981\u6709\u5173\u60a8\u7684\u7528\u6237\u8bb0\u5f55\u7684\u6743\u9650\u3002<\/p>\n<ol>\n<li>\u4ece\u8bbe\u7f6e\u4e2d\uff0c\u5728\u5feb\u901f\u67e5\u627e\u4e2d\u8f93\u5165<strong>Users<\/strong>\u5e76\u9009\u62e9<strong>Users<\/strong><\/li>\n<li>\u70b9\u51fb\u60a8\u7684\u59d3\u540d\u65c1\u8fb9\u7684 <strong>Edit\u00a0<\/strong><\/li>\n<li>\u9009\u62e9 <strong>Knowledge Use<\/strong><strong>r<\/strong>.<\/li>\n<li>\u70b9\u51fb <strong>Save<\/strong>.<\/li>\n<\/ol>\n<h3 class=\"ph\">\u542f\u7528\u95ea\u7535\u77e5\u8bc6<\/h3>\n<p>\u73b0\u5728\u8ba9\u6211\u4eec\u5f00\u542f\u95ea\u7535\u77e5\u8bc6\u3002<\/p>\n<ol>\n<li>\u4ece\u8bbe\u7f6e\u4e2d\uff0c\u5728\u5feb\u901f\u67e5\u627e\u4e2d\u8f93\u5165<strong>Knowledge Settings<\/strong>\uff0c\u7136\u540e\u9009\u62e9<strong>Knowledge Settings<\/strong>\u3002<\/li>\n<li>\u9009\u62e9 <strong>Yes, I understand the impact of enabling Salesforce Knowledge<\/strong>.<\/li>\n<li>\u70b9\u51fb <strong>Enable Salesforce Knowledge<\/strong>.<\/li>\n<li>\u70b9\u51fb <strong>OK<\/strong>.<\/li>\n<li>\u5728\u201c\u77e5\u8bc6\u8bbe\u7f6e\u201d\u9875\u9762\u4e0a\uff0c\u5355\u51fb <strong>Edit<\/strong>.<\/li>\n<li>\u9009\u62e9 <strong>Enable Lightning Knowledge<\/strong>.<\/li>\n<li>\u5728\u201c\u8bed\u8a00\u8bbe\u7f6e\u201d\u4e0b\uff0c\u4e3a\u9ed8\u8ba4\u77e5\u8bc6\u5e93\u8bed\u8a00\u9009\u62e9<strong>English<\/strong><\/li>\n<li>\u5411\u4e0b\u6eda\u52a8\u5230\u9875\u9762\u5e95\u90e8\u3002\u5728Chatter\u95ee\u9898\u8bbe\u7f6e\u4e0b\uff0c\u9009\u62e9 <strong>Display relevant articles as users ask questions in Chatter (also applies to communities with Chatter)<\/strong>.<\/li>\n<li>\u5728\u77e5\u8bc6\u7edf\u8ba1\u8bbe\u7f6e\u4e0b\uff0c\u9009\u62e9 <strong>Enable thumbs up or down voting for article<\/strong>.<\/li>\n<li>\u70b9\u51fb <strong>Save<\/strong>.<\/li>\n<\/ol>\n<p>\u7b80\u5355\u7684\u8bed\u8a00\u3002\u867d\u7136\u77e5\u8bc6\u652f\u6301\u591a\u79cd\u8bed\u8a00\uff0c<strong>you must choose a single language as the default<\/strong>\uff0c\u4ee5\u9a8c\u8bc1\u60a8\u7684Trailhead\u9879\u76ee\u7684\u5de5\u4f5c\u3002\u7531\u4e8e\u7b2c1\u7c7b\u9a91\u81ea\u884c\u8f66\u662f\u5728\u82f1\u56fd\uff0c\u9009\u62e9\u82f1\u8bed\u4f5c\u4e3a\u9ed8\u8ba4\u7684\u77e5\u8bc6\u57fa\u7840\u8bed\u8a00\u3002<\/p>\n<h3 class=\"ph\">\u914d\u7f6e\u95ea\u7535\u77e5\u8bc6<\/h3>\n<p>\u60a8\u53ef\u4ee5\u521b\u5efa\u8bb0\u5f55\u7c7b\u578b\u6765\u533a\u5206\u77e5\u8bc6\u6587\u7ae0\u7c7b\u578b\u548c\u81ea\u5b9a\u4e49\u5b57\u6bb5\u4ee5\u5b58\u50a8\u4e0d\u540c\u7c7b\u578b\u7684\u4fe1\u606f\u3002\u7c7b\u522b1\u81ea\u884c\u8f66\u4ece\u7b80\u5355\u7684\u5e38\u89c1\u95ee\u9898\u89e3\u7b54\u8bb0\u5f55\u7c7b\u578b\u548c\u5355\u4e2a\u6587\u672c\u5b57\u6bb5\u5f00\u59cb\uff0c\u4ee5\u6355\u83b7\u6587\u7ae0\u5185\u5bb9\u3002<\/p>\n<ol>\n<li>\u4ece\u8bbe\u7f6e\u4e2d\uff0c\u5728\u5feb\u901f\u67e5\u627e\u4e2d\u8f93\u5165 <strong>Knowledge Object Setup<\/strong> \u7136\u540e\u9009\u62e9<strong>Knowledge Object Setup<\/strong>.<\/li>\n<li>\u5728\u8bb0\u5f55\u7c7b\u578b\u4e0b\uff0c\u5355\u51fb <strong>New<\/strong>.<\/li>\n<li>\u5b9a\u4e49\u8bb0\u5f55\u7c7b\u578b\u5982\u4e0b\uff1a\n<ul>\n<li>\u73b0\u6709\u8bb0\u5f55\u7c7b\u578b\uff1a <strong>Master<\/strong><\/li>\n<li>\u8bb0\u5f55\u7c7b\u578b\u6807\u7b7e <strong>FAQ<\/strong><\/li>\n<li>\u8bb0\u5f55\u7c7b\u578b\u540d\u79f0:\u00a0<strong>FAQ<\/strong><\/li>\n<\/ul>\n<\/li>\n<li>\u4e3a\u6240\u6709\u914d\u7f6e\u6587\u4ef6\u9009\u62e9 <strong>Enable for Profile<\/strong><\/li>\n<li>\u70b9\u51fb <strong>Next<\/strong>.<\/li>\n<li>\u6309\u539f\u6837\u4fdd\u7559\u9ed8\u8ba4\u503c\uff0c\u7136\u540e\u5355\u51fb <strong>Save<\/strong>.<\/li>\n<\/ol>\n<p>\u73b0\u5728\u6211\u4eec\u5c06\u5236\u4f5c\u81ea\u5b9a\u4e49\u5b57\u6bb5\u3002\u60a8\u4ecd\u7136\u5e94\u8be5\u5728\u77e5\u8bc6\u5bf9\u8c61\u4e3b\u9875\u4e0a\uff0c\u4f46\u662f\u5982\u679c\u6ca1\u6709\uff0c\u5219\u4ece\u5b89\u88c5\u7a0b\u5e8f\u4e2d\uff0c\u5728\u5feb\u901f\u67e5\u627e\u4e2d\u8f93\u5165<strong>Knowledge Object Setup<\/strong>\uff0c\u7136\u540e\u9009\u62e9<strong>Knowledge Object Setup<\/strong><\/p>\n<ol>\n<li>\u5728\u5b57\u6bb5\u4e0b\uff0c\u5355\u51fb <strong>New<\/strong>.<\/li>\n<li>\u5bf9\u4e8e\u6570\u636e\u7c7b\u578b\uff0c\u8bf7\u9009\u62e9 <strong>Text Area (Long)\u00a0<\/strong>\u7136\u540e\u5355\u51fb\u00a0<strong>Next<\/strong>.<\/li>\n<li>\u5b9a\u4e49\u81ea\u5b9a\u4e49\u5b57\u6bb5\uff0c\u5982\u4e0b\u6240\u793a\uff1a\n<ul>\n<li>\u5b57\u6bb5\u6807\u7b7e:\u00a0<strong>Text<\/strong><\/li>\n<li>\u957f\u5ea6:\u00a0<strong>32,768<\/strong><\/li>\n<li>\u53ef\u89c1\u7ebf:\u00a0<strong>3<\/strong><\/li>\n<li>\u5b57\u6bb5\u540d\u79f0:\u00a0<strong>Text<\/strong><\/li>\n<\/ul>\n<\/li>\n<li>\u70b9\u51fb <strong>Next<\/strong>.<\/li>\n<li>\u4e3a\u6240\u6709\u914d\u7f6e\u6587\u4ef6\u9009\u62e9 <strong>Visible<\/strong>\u00a0\u7136\u540e\u5355\u51fb <strong>Next<\/strong>.<\/li>\n<li>\u4e3a\u77e5\u8bc6\u5e03\u5c40\u9009\u62e9\u6dfb\u52a0\u5b57\u6bb5\uff0c\u7136\u540e\u5355\u51fb <strong>Save<\/strong>.<\/li>\n<\/ol>\n<p>\u6700\u540e\uff0c\u6211\u4eec\u66f4\u65b0\u9875\u9762\u5e03\u5c40\uff0c\u5c06\u6587\u672c\u5b57\u6bb5\u653e\u5728\u9875\u9762\u5e03\u5c40\u7684\u6b63\u786e\u4f4d\u7f6e\u4e0a\u3002\u540c\u6837\uff0c\u60a8\u4ecd\u7136\u5e94\u8be5\u5728\u77e5\u8bc6\u5bf9\u8c61\u4e3b\u9875\u4e0a\uff0c\u4f46\u5982\u679c\u6ca1\u6709\uff0c\u5219\u4ece\u5b89\u88c5\u7a0b\u5e8f\u4e2d\uff0c\u5728\u5feb\u901f\u67e5\u627e\u4e2d\u8f93\u5165<strong>Knowledge Object Setup<\/strong>\uff0c\u7136\u540e\u9009\u62e9<strong>Knowledge Object Setup<\/strong>\u3002<\/p>\n<ol>\n<li>\u5728\u9875\u9762\u5e03\u5c40\u4e0b\uff0c\u5355\u51fb\u201c\u77e5\u8bc6\u5e03\u5c40\u201d\u65c1\u8fb9\u7684 <strong>Edit<\/strong><\/li>\n<li>\u4f7f\u7528\u9875\u9762\u5e03\u5c40\u7f16\u8f91\u5668\uff0c\u5c06\u6587\u672c\u5b57\u6bb5\u62d6\u5230\u6807\u9898\u4e0b\u65b9\u3002\u5982\u679c\u5b83\u5df2\u7ecf\u5728\u6b63\u786e\u7684\u4f4d\u7f6e\uff0c\u5c31\u4e0d\u9700\u8981\u64cd\u4f5c\uff01<\/li>\n<li>\u70b9\u51fb <strong>Save<\/strong>.<\/li>\n<\/ol>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"image image-block image-center\" src=\"https:\/\/res.cloudinary.com\/hy4kyit2a\/image\/upload\/v1496944915\/doc\/trailhead\/staging\/team-trailhead_discover-advanced-service-cloud-features_en-us_build-a-community-with-knowledge-and-chat_images_image25_91cabe5f9639ca4b051db215f012a729.png\" alt=\"page layout editor for Knowledge with the Title field on top and the Text field directly below it\" width=\"576\" height=\"252\" \/><\/p>\n<h3 class=\"ph\">\u4e3a\u5bf9\u8c61\u542f\u7528\u4e3b\u9898<\/h3>\n<p>\u6709\u5f88\u591a\u65b9\u6cd5\u6765\u7ec4\u7ec7\u5185\u5bb9\u3002\u901a\u8fc7\u4e3b\u9898\uff0c\u60a8\u53ef\u4ee5\u901a\u8fc7\u5206\u914d\u7279\u5b9a\u7684\u4e3b\u9898\u533a\u57df\u5bf9\u77e5\u8bc6\u6587\u7ae0\u8fdb\u884c\u5206\u7c7b\u548c\u641c\u7d22\u3002<\/p>\n<p>\u8fd9\u5f88\u597d\u5730\u6ee1\u8db3\u4e861\u7c7b\u81ea\u884c\u8f66\u7684\u9700\u6c42\uff0c\u56e0\u4e3a\u4ed6\u4eec\u5e0c\u671b\u56f4\u7ed5\u5171\u540c\u8bdd\u9898\u56f4\u7ed5\u5bf9\u8bdd\u548c\u77e5\u8bc6\u6587\u7ae0\u3002\u968f\u7740\u65f6\u95f4\u7684\u63a8\u79fb\uff0c\u4ed6\u4eec\u5e0c\u671b\u8ba9\u793e\u533a\u5728\u786e\u5b9a\u8fd9\u4e9b\u4e3b\u9898\u65b9\u9762\u6709\u66f4\u591a\u7684\u63a7\u5236\u6743\u3002\u4f46\u8981\u5f00\u59cb\uff0c\u4ed6\u4eec\u5e0c\u671b\u901a\u8fc7\u4ed6\u4eec\u8ba4\u4e3a\u91cd\u8981\u7684\u51e0\u4e2a\u4e3b\u9898\u542f\u52a8\u4ed6\u4eec\u7684\u793e\u533a\u3002<\/p>\n<p>\u9996\u5148\uff0c\u6211\u4eec\u5fc5\u987b\u542f\u7528\u4e3b\u9898\u3002<\/p>\n<ol>\n<li>\u4ece\u5b89\u88c5\u7a0b\u5e8f\u4e2d\uff0c\u8f93\u5165\u5feb\u901f\u67e5\u627e\u4e2d\u7684<strong>Topics for Objects<\/strong>\uff0c\u7136\u540e\u9009\u62e9<strong>Topics for Objects<\/strong>\u3002<\/li>\n<li>\u5728\u5bf9\u8c61\u4e0b\uff0c\u9009\u62e9 <strong>Knowledge<\/strong>.<\/li>\n<li>\u70b9\u51fb <strong>Enable Topics<\/strong>.<\/li>\n<li>\u68c0\u67e5 <strong>Title<\/strong>\u00a0\u548c <strong>Text<\/strong><\/li>\n<li>\u70b9\u51fb <strong>Save<\/strong>.<\/li>\n<\/ol>\n<p>\u5f53\u6211\u4eec\u914d\u7f6e\u6211\u4eec\u7684\u793e\u533a\u65f6\uff0c\u6211\u4eec\u7a0d\u540e\u518d\u56de\u5230\u4e3b\u9898\u3002<\/p>\n<h3 class=\"ph\">\u521b\u5efa\u77e5\u8bc6\u6587\u7ae0<\/h3>\n<p>\u73b0\u5728\u6211\u4eec\u5df2\u7ecf\u6709\u4e86\u77e5\u8bc6\u7684\u57fa\u672c\u8bbe\u7f6e\uff0c\u8ba9\u6211\u4eec\u4e3a1\u7c7b\u81ea\u884c\u8f66\u521b\u5efa\u4e00\u4e9b\u793a\u4f8b\u6587\u7ae0\u3002<\/p>\n<p>\u901a\u8fc7\u4ece\u5e94\u7528\u7a0b\u5e8f\u9009\u62e9\u5668[1]\u9009\u62e9Sample Console\u6216\u5355\u51fbBack to Sample Console [2]\u5bfc\u822a\u5230\u793a\u4f8b\u63a7\u5236\u53f0\u3002<\/p>\n<p>\u6ca1\u6709\u770b\u5230\u793a\u4f8b\u63a7\u5236\u53f0\uff1f\u786e\u4fdd\u4f60\u5df2\u7ecf\u4f7f\u7cfb\u7edf\u7ba1\u7406\u5458\u914d\u7f6e\u6587\u4ef6\u53ef\u89c1\u3002\u5728\u5feb\u901f\u67e5\u627e\u4e2d\u8f93\u5165\u5e94\u7528\u5e76\u9009\u62e9\u5e94\u7528\u3002\u70b9\u51fb\u793a\u4f8b\u63a7\u5236\u53f0\u65c1\u8fb9\u7684\u7f16\u8f91\uff0c\u7136\u540e\u5411\u4e0b\u6eda\u52a8\u5230\u9760\u8fd1\u9875\u9762\u5e95\u90e8\u7684\u6307\u5b9a\u7ed9\u914d\u7f6e\u6587\u4ef6\u3002\u9009\u62e9\u7cfb\u7edf\u7ba1\u7406\u5458\u65c1\u8fb9\u7684\u53ef\u89c1\u3002<\/p>\n<p><img decoding=\"async\" class=\"image image-block image-center\" src=\"https:\/\/res.cloudinary.com\/hy4kyit2a\/image\/upload\/v1506963544\/doc\/trailhead\/staging\/team-trailhead_discover-advanced-service-cloud-features_en-us_build-a-community-with-knowledge-and-chat_images_image11_3049a42dfa364697b783229ae1e3070c.png\" alt=\"Select Sample Console from the App Picker or choose Back to Sample Console\" width=\"576\" height=\"73\" \/><\/p>\n<ol>\n<li>\u4ece\u793a\u4f8b\u63a7\u5236\u53f0\u4e2d\uff0c\u9009\u62e9<strong>Knowledge<\/strong>.<br \/>\n<img decoding=\"async\" class=\"image image-block image-center\" src=\"https:\/\/res.cloudinary.com\/hy4kyit2a\/image\/upload\/v1496944917\/doc\/trailhead\/staging\/team-trailhead_discover-advanced-service-cloud-features_en-us_build-a-community-with-knowledge-and-chat_images_Image7_5b705dbfa9c512500b7818b66b937b0a.png\" alt=\"Choose Knowledge from the Sample Console\" \/><\/li>\n<li>\u70b9\u51fb\u521b\u5efa <strong>Create Article\u00a0<\/strong>\u7136\u540e\u9009\u62e9\u00a0<strong>FAQ<\/strong>.<\/li>\n<li>\u5bf9\u4e8eTitle\uff0c\u8bf7\u8f93\u5165 <strong>When is the T-800 coming out?<\/strong><\/li>\n<li>\u70b9\u51fbURL\u540d\u79f0\u5b57\u6bb5\u4ee5\u4ece\u6807\u9898\u751f\u6210URL\u540d\u79f0\u3002<\/li>\n<li>\u5bf9\u4e8e\u6587\u672c\uff0c\u8bf7\u8f93\u5165:\u00a0<strong>Hopefully this summer!<\/strong><\/li>\n<li>\u5728\u6e20\u9053\u4e0b\uff0c\u9009\u62e9 <strong>Customer<\/strong>.<\/li>\n<li>\u5355\u51fb <strong>Save<\/strong>.\u5355\u51fb <strong>Publish<\/strong>.<\/li>\n<li>\u9009\u62e9 <strong>Publish now<\/strong>\u00a0\u7136\u540e\u5355\u51fb <strong>OK<\/strong>.<\/li>\n<\/ol>\n<p>\u6309\u7167\u76f8\u540c\u7684\u6b65\u9aa4\u53d1\u5e03\u53e6\u5916\u4e24\u7bc7\u77e5\u8bc6\u6587\u7ae0\u3002<\/p>\n<h3>\u521b\u5efa\u8fd9\u7bc7\u6587\u7ae0\uff1a<\/h3>\n<ul>\n<li>\u6587\u7ae0\u7c7b\u578b\uff1a <strong>FAQ<\/strong><\/li>\n<li>\u6807\u9898:\u00a0<strong>How can I find local bike groups?<\/strong><\/li>\n<li>\u6587\u5b57:\u00a0<strong>Check out Social Groups topic here on the community to find local meetings.<\/strong><\/li>\n<li>\u6e20\u9053:\u00a0<strong>Customer<\/strong><\/li>\n<\/ul>\n<p>\u5e76\u521b\u5efa\u8fd9\u7bc7\u6587\u7ae0\uff1a<\/p>\n<ul>\n<li>Article Type:<strong>FAQ<\/strong><\/li>\n<li>\u6807\u9898:\u00a0<strong>When will my bike arrive?<\/strong><\/li>\n<li>\u6587\u5b57:\u00a0<strong>Most shipments arrive within 7-10 business days. You will receive an email confirmation with tracking information once your bike ships.<\/strong><\/li>\n<li>\u6e20\u9053:\u00a0<strong>Customer<\/strong><\/li>\n<\/ul>\n<p><strong>Be sure to Save and Publish both articles, and select the Customer channel.\u00a0<\/strong>\u5728\u793a\u4f8b\u63a7\u5236\u53f0\u4e2d\u5237\u65b0\u6d4f\u89c8\u5668\u4ee5\u67e5\u770b\u60a8\u521b\u5efa\u7684\u6587\u7ae0\u3002<\/p>\n<p>\u8bf7\u8bb0\u4f4f,\u00a0<strong>you need to have selected English as the default language\u00a0<\/strong>\u624d\u80fd\u901a\u8fc7\u6b64\u6b65\u9aa4\u3002<\/p>\n<p>\u73b0\u5728\u662f\u65f6\u5019\u914d\u7f6e\u6211\u4eec\u7684\u793e\u533a\u4e86\u3002 \u6211\u4eec\u5c06\u5728\u4e0b\u4e00\u6b65\u5f00\u59cb\u3002<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u77e5\u8bc6\u5c31\u662f\u529b\u91cf \u5728\u81ea\u52a9\u670d\u52a1\u793e\u533a\u4e2d\u63d0\u4f9b\u9ad8\u8d28\u91cf\u7684\u77e5\u8bc6\u6587\u7ae0\u53ef\u4ee5\u4e3a\u6848\u4ef6\u504f\u5dee\uff0c\u5ba2\u6237\u6ee1\u610f\u5ea6\u548c\u4ee3\u7406\u4eba\u751f\u4ea7\u529b\u521b\u9020\u5947\u8ff9\u3002\u76ee\u524d\uff0c\u7b2c1 &hellip; <a href=\"http:\/\/www.ponybai.com\/?p=1031\" class=\"more-link\">\u7ee7\u7eed\u9605\u8bfb<span class=\"screen-reader-text\">Community\u77e5\u8bc6\u5e93\u804a\u5929\uff083\uff09\u77e5\u8bc6\u5e93<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[161],"tags":[],"class_list":["post-1031","post","type-post","status-publish","format-standard","hentry","category-community-"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Community\u77e5\u8bc6\u5e93\u804a\u5929\uff083\uff09\u77e5\u8bc6\u5e93 - \u767d\u767d\u968f\u7b14<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/www.ponybai.com\/?p=1031\" \/>\n<meta property=\"og:locale\" content=\"zh_CN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Community\u77e5\u8bc6\u5e93\u804a\u5929\uff083\uff09\u77e5\u8bc6\u5e93 - \u767d\u767d\u968f\u7b14\" \/>\n<meta property=\"og:description\" content=\"\u77e5\u8bc6\u5c31\u662f\u529b\u91cf \u5728\u81ea\u52a9\u670d\u52a1\u793e\u533a\u4e2d\u63d0\u4f9b\u9ad8\u8d28\u91cf\u7684\u77e5\u8bc6\u6587\u7ae0\u53ef\u4ee5\u4e3a\u6848\u4ef6\u504f\u5dee\uff0c\u5ba2\u6237\u6ee1\u610f\u5ea6\u548c\u4ee3\u7406\u4eba\u751f\u4ea7\u529b\u521b\u9020\u5947\u8ff9\u3002\u76ee\u524d\uff0c\u7b2c1 &hellip; \u7ee7\u7eed\u9605\u8bfbCommunity\u77e5\u8bc6\u5e93\u804a\u5929\uff083\uff09\u77e5\u8bc6\u5e93\" \/>\n<meta property=\"og:url\" content=\"http:\/\/www.ponybai.com\/?p=1031\" \/>\n<meta property=\"og:site_name\" content=\"\u767d\u767d\u968f\u7b14\" \/>\n<meta property=\"article:published_time\" content=\"2018-02-10T04:40:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/res.cloudinary.com\/hy4kyit2a\/image\/upload\/v1496944915\/doc\/trailhead\/staging\/team-trailhead_discover-advanced-service-cloud-features_en-us_build-a-community-with-knowledge-and-chat_images_image25_91cabe5f9639ca4b051db215f012a729.png\" \/>\n<meta name=\"author\" content=\"ponybai\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u4f5c\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"ponybai\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u9884\u8ba1\u9605\u8bfb\u65f6\u95f4\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 \u5206\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"http:\/\/www.ponybai.com\/?p=1031#article\",\"isPartOf\":{\"@id\":\"http:\/\/www.ponybai.com\/?p=1031\"},\"author\":{\"name\":\"ponybai\",\"@id\":\"http:\/\/www.ponybai.com\/#\/schema\/person\/935c7592c850c65e1e5eba4530dbf883\"},\"headline\":\"Community\u77e5\u8bc6\u5e93\u804a\u5929\uff083\uff09\u77e5\u8bc6\u5e93\",\"datePublished\":\"2018-02-10T04:40:36+00:00\",\"dateModified\":\"2018-02-10T04:40:36+00:00\",\"mainEntityOfPage\":{\"@id\":\"http:\/\/www.ponybai.com\/?p=1031\"},\"wordCount\":219,\"publisher\":{\"@id\":\"http:\/\/www.ponybai.com\/#\/schema\/person\/935c7592c850c65e1e5eba4530dbf883\"},\"articleSection\":[\"Community-\u77e5\u8bc6\u5e93\u548c\u804a\u5929\"],\"inLanguage\":\"zh-Hans\"},{\"@type\":\"WebPage\",\"@id\":\"http:\/\/www.ponybai.com\/?p=1031\",\"url\":\"http:\/\/www.ponybai.com\/?p=1031\",\"name\":\"Community\u77e5\u8bc6\u5e93\u804a\u5929\uff083\uff09\u77e5\u8bc6\u5e93 - \u767d\u767d\u968f\u7b14\",\"isPartOf\":{\"@id\":\"http:\/\/www.ponybai.com\/#website\"},\"datePublished\":\"2018-02-10T04:40:36+00:00\",\"dateModified\":\"2018-02-10T04:40:36+00:00\",\"breadcrumb\":{\"@id\":\"http:\/\/www.ponybai.com\/?p=1031#breadcrumb\"},\"inLanguage\":\"zh-Hans\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"http:\/\/www.ponybai.com\/?p=1031\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"http:\/\/www.ponybai.com\/?p=1031#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u9996\u9875\",\"item\":\"http:\/\/www.ponybai.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Community\u77e5\u8bc6\u5e93\u804a\u5929\uff083\uff09\u77e5\u8bc6\u5e93\"}]},{\"@type\":\"WebSite\",\"@id\":\"http:\/\/www.ponybai.com\/#website\",\"url\":\"http:\/\/www.ponybai.com\/\",\"name\":\"\u767d\u767d\u968f\u7b14\",\"description\":\"Salesforce\u5b98\u65b9\u8bb2\u5e08\",\"publisher\":{\"@id\":\"http:\/\/www.ponybai.com\/#\/schema\/person\/935c7592c850c65e1e5eba4530dbf883\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"http:\/\/www.ponybai.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"zh-Hans\"},{\"@type\":[\"Person\",\"Organization\"],\"@id\":\"http:\/\/www.ponybai.com\/#\/schema\/person\/935c7592c850c65e1e5eba4530dbf883\",\"name\":\"ponybai\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"zh-Hans\",\"@id\":\"http:\/\/www.ponybai.com\/#\/schema\/person\/image\/\",\"url\":\"http:\/\/www.ponybai.com\/wp-content\/uploads\/2025\/03\/cropped-Ihsans-WeChatQR.jpg\",\"contentUrl\":\"http:\/\/www.ponybai.com\/wp-content\/uploads\/2025\/03\/cropped-Ihsans-WeChatQR.jpg\",\"width\":248,\"height\":248,\"caption\":\"ponybai\"},\"logo\":{\"@id\":\"http:\/\/www.ponybai.com\/#\/schema\/person\/image\/\"},\"sameAs\":[\"http:\/\/121.37.188.161\"],\"url\":\"http:\/\/www.ponybai.com\/?author=1\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Community\u77e5\u8bc6\u5e93\u804a\u5929\uff083\uff09\u77e5\u8bc6\u5e93 - \u767d\u767d\u968f\u7b14","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"http:\/\/www.ponybai.com\/?p=1031","og_locale":"zh_CN","og_type":"article","og_title":"Community\u77e5\u8bc6\u5e93\u804a\u5929\uff083\uff09\u77e5\u8bc6\u5e93 - \u767d\u767d\u968f\u7b14","og_description":"\u77e5\u8bc6\u5c31\u662f\u529b\u91cf \u5728\u81ea\u52a9\u670d\u52a1\u793e\u533a\u4e2d\u63d0\u4f9b\u9ad8\u8d28\u91cf\u7684\u77e5\u8bc6\u6587\u7ae0\u53ef\u4ee5\u4e3a\u6848\u4ef6\u504f\u5dee\uff0c\u5ba2\u6237\u6ee1\u610f\u5ea6\u548c\u4ee3\u7406\u4eba\u751f\u4ea7\u529b\u521b\u9020\u5947\u8ff9\u3002\u76ee\u524d\uff0c\u7b2c1 &hellip; \u7ee7\u7eed\u9605\u8bfbCommunity\u77e5\u8bc6\u5e93\u804a\u5929\uff083\uff09\u77e5\u8bc6\u5e93","og_url":"http:\/\/www.ponybai.com\/?p=1031","og_site_name":"\u767d\u767d\u968f\u7b14","article_published_time":"2018-02-10T04:40:36+00:00","og_image":[{"url":"https:\/\/res.cloudinary.com\/hy4kyit2a\/image\/upload\/v1496944915\/doc\/trailhead\/staging\/team-trailhead_discover-advanced-service-cloud-features_en-us_build-a-community-with-knowledge-and-chat_images_image25_91cabe5f9639ca4b051db215f012a729.png"}],"author":"ponybai","twitter_card":"summary_large_image","twitter_misc":{"\u4f5c\u8005":"ponybai","\u9884\u8ba1\u9605\u8bfb\u65f6\u95f4":"1 \u5206"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"http:\/\/www.ponybai.com\/?p=1031#article","isPartOf":{"@id":"http:\/\/www.ponybai.com\/?p=1031"},"author":{"name":"ponybai","@id":"http:\/\/www.ponybai.com\/#\/schema\/person\/935c7592c850c65e1e5eba4530dbf883"},"headline":"Community\u77e5\u8bc6\u5e93\u804a\u5929\uff083\uff09\u77e5\u8bc6\u5e93","datePublished":"2018-02-10T04:40:36+00:00","dateModified":"2018-02-10T04:40:36+00:00","mainEntityOfPage":{"@id":"http:\/\/www.ponybai.com\/?p=1031"},"wordCount":219,"publisher":{"@id":"http:\/\/www.ponybai.com\/#\/schema\/person\/935c7592c850c65e1e5eba4530dbf883"},"articleSection":["Community-\u77e5\u8bc6\u5e93\u548c\u804a\u5929"],"inLanguage":"zh-Hans"},{"@type":"WebPage","@id":"http:\/\/www.ponybai.com\/?p=1031","url":"http:\/\/www.ponybai.com\/?p=1031","name":"Community\u77e5\u8bc6\u5e93\u804a\u5929\uff083\uff09\u77e5\u8bc6\u5e93 - \u767d\u767d\u968f\u7b14","isPartOf":{"@id":"http:\/\/www.ponybai.com\/#website"},"datePublished":"2018-02-10T04:40:36+00:00","dateModified":"2018-02-10T04:40:36+00:00","breadcrumb":{"@id":"http:\/\/www.ponybai.com\/?p=1031#breadcrumb"},"inLanguage":"zh-Hans","potentialAction":[{"@type":"ReadAction","target":["http:\/\/www.ponybai.com\/?p=1031"]}]},{"@type":"BreadcrumbList","@id":"http:\/\/www.ponybai.com\/?p=1031#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u9996\u9875","item":"http:\/\/www.ponybai.com\/"},{"@type":"ListItem","position":2,"name":"Community\u77e5\u8bc6\u5e93\u804a\u5929\uff083\uff09\u77e5\u8bc6\u5e93"}]},{"@type":"WebSite","@id":"http:\/\/www.ponybai.com\/#website","url":"http:\/\/www.ponybai.com\/","name":"\u767d\u767d\u968f\u7b14","description":"Salesforce\u5b98\u65b9\u8bb2\u5e08","publisher":{"@id":"http:\/\/www.ponybai.com\/#\/schema\/person\/935c7592c850c65e1e5eba4530dbf883"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"http:\/\/www.ponybai.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"zh-Hans"},{"@type":["Person","Organization"],"@id":"http:\/\/www.ponybai.com\/#\/schema\/person\/935c7592c850c65e1e5eba4530dbf883","name":"ponybai","image":{"@type":"ImageObject","inLanguage":"zh-Hans","@id":"http:\/\/www.ponybai.com\/#\/schema\/person\/image\/","url":"http:\/\/www.ponybai.com\/wp-content\/uploads\/2025\/03\/cropped-Ihsans-WeChatQR.jpg","contentUrl":"http:\/\/www.ponybai.com\/wp-content\/uploads\/2025\/03\/cropped-Ihsans-WeChatQR.jpg","width":248,"height":248,"caption":"ponybai"},"logo":{"@id":"http:\/\/www.ponybai.com\/#\/schema\/person\/image\/"},"sameAs":["http:\/\/121.37.188.161"],"url":"http:\/\/www.ponybai.com\/?author=1"}]}},"_links":{"self":[{"href":"http:\/\/www.ponybai.com\/index.php?rest_route=\/wp\/v2\/posts\/1031","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.ponybai.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.ponybai.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.ponybai.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.ponybai.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1031"}],"version-history":[{"count":0,"href":"http:\/\/www.ponybai.com\/index.php?rest_route=\/wp\/v2\/posts\/1031\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.ponybai.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1031"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.ponybai.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1031"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.ponybai.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1031"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}